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"Reception service was poor. "

"Staff attitude was very rude I paid deposit and then they tried to take my Visa card details and write it down saying she will give my deposit back that way which was very odd therefor I didn’t give it then when I got my deposit back all I had to do was swipe my card after she swiped their business card so watch for this if I had given my details who knows what charges I would’ve gotten, once I checked in my room the cleanliness was 1/10 and lastly the cleaning ladies were so disrespectful as I was sitting on the chair outside the room they were laughing and making snarky comments towards me I’m still unsure why but they stopped once I pulled the camera out and started recording their behaviour. I would not recommend 100%"

"Clean room"

"We did not use restaurant. The room was ideal with the lounge/ dining/ kitchen space as we were a family group with toddler and could get together without all sitting on the bed! Luggage drop no issue with friendly staff. Swimming pool and small gym also available. Location was great. Access to railway station for Northern Explorer/ free bus from Interislander ferry within a very short walk.(2 sets pedestrian lights on level ground)Wellington City Centre / Waterfront/Museums all walkable access on the doorstep."

"No staff in attendance. Room clean and new carpet but very limited amenities."

"Convenient location with parking on site. Super friendly and helpful staff."

"My room was clean. The Tv didn’t work, the fridge was a small makeup fridge not a bar fridge and the shower drain was blocked so flooded not just my bathroom but also my room and the hallway "

"Disappointed no one is present at 4.30pm check in on Saturdays Need to phone for number to enter and gain key for safe. Unfortunately they only provided one key which meant we couldn’t achieve what we wanted as had to leave together otherwise there would be no power / lights for the other persons "

"There was quite a bit of road noise and the interactions with staff were short and clipped."