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"Amazing place, great service, food, room and the remote location "

"Everything about the accommodation was excellent, especially the staff! Despite the communication struggles, they were very helpful and provided great service during my stay. The free shuttle service to the ski resort was also extremely useful as they would drive you to your desired resort and pick you up at your specified time. Without a car, there is limited access to any surrounding towns. There is a bus but it’s relatively infrequent. However, staying in is also great due to the 24 hour...

"nice hotel"

"4度目の利用です。しばらくぶりの宿泊でしたが、お部屋がリニューアルされていて、とても気持ちよく過ごささせて頂きました。部屋の露天風呂も以前よりも大きくなっていて良かったです。お食事も何の不満もなく、季節を感じられるメニューで素晴らしかったです。また、来訪したいです。"

"Very nice hotel with a great location!"

"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

"スタッフの方の感じが良く、リーズナブルな値段だが、立派な温泉風呂もある 部屋にトイレ、洗面台はない、シンプルな造りではある "

"Manager and staff were incredibly welcoming and friendly. Great location across the street from Lake Chuzenji and bus stop to other destinations in Nikko area."

" Excellent "

"Excellent service, excellent private onsen inside the room."

"Staff, amenities, kaiseki was great!"

"A very nice onsen hotel. The room was spacious, the bath was nice. Ample parking. The location was great."

"Amazing hotel and enjoy it "

"Beautiful room, great value, hope to bring my family. Didnt get to eat breakfast "

"The food, atmosphere, and super friendly staff definitely make this place to return to. Staff was always friendly and very, very accommodating even with our limited Japanese vocabulary. Definitely the highlight of our trip for sure!"

"友達と5人でそれぞれ予約して3部屋を とりましたが、電話で問い合わせをして 仲間だと伝えたら、 快く近い部屋を用意していただいたり 食事も5人がちゃんと一緒になっていて 対応に感動しました 気持ち良く滞在でき、素晴らしかったです "