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"Overall an OK stay but not worth the price tag. Visited at half term, hotel appeared under prepared. All staff were helpful and polite but clearly under staffed so not necessarily their fault. Room not ready 2 hours after check-in, walkways not maintained, dirty glasses and plates with food on outside a lot of rooms. 1 bath robe in the room for 3 guests, toilet in the room didn't flush and whole bathroom in need of basic repairs. Bar/restaurant stopped taking food orders at 7:20pm in school...

"Comfortable"

"Staff was super helpful, and it has an all around package"

"Room was big and clean with a lovely bed. Bathroom was ok but looking a bit tired. Parking was easy. Breakfast was great, everything you could want including omlettes. Didnt like the orange juice was more like orange squash. Public areas were modern and clean."

"Friendly helpful staff. Great location. Room well presented but no shower gel in the shower! Spa would have been £50 pp as we were on a B &B rate. Food in elements restaurant overpriced and vegetarian choice was bland and disappointing. Gorgeous slightly individual hotel but definitely overpriced"

"Clean room and free parking"

"Room was clean, staff were very friendly and helpful. It’s a pretty good location too, only 10 minute walk to city centre. Check in and checkout was very straightforward and there’s maps available at the front desk of the city centre and surrounding areas, staff at front desk explain very well how to get to places. Would stay again on my next trip to York :)"

"Unique"

"I loved it. Bed was so comfortable. The breakfast was 10/10. I am so glad I stayed at this location! 5 min walk to the historic center of town but quiet at the B&B."

"Charming National Trust Queen Anne House now hotel. Excellent service, good food and magnificent garden. Rooms pretty decent and deserving of 4 stars. Very pleasant two day stay."

"A lovely, well run hotel with friendly helpful staff. Breakfast was superb and the room clean , comfortable with everything you need. Thank you the Sandburn Staff!"

"Sabina and her father run a fantastic house! Super clean, super helpful, and super convenient location!"

"Very clean and comfortable hotel not too far from the centre of York. Large room with a great bed. Excellent breakfast. Staff were super helpful and friendly. Would stay again"

"We only stayed at Ashbourne House for one night and it was very nice. Lovely room with a Comfortable bed, great shower and towels. Plenty if tea and coffee, and if you ran out you could get more from a dish on the landing also a sweet treat if you needed it, which I thought was a nice touch. It was a bit away from restaurants and the main shopping but public buses stopped just down the road and was easy to catch and came regularly if you didn’t have a car. If you did have a car there seemed...