Didn’t like the valet parking, as they didn’t disclose the fact that they damaged the vehicle while parking it. They were too busy and very careless with our vehicle. The rest of the stay was good, except for the long check in due to protesters
Beautiful building with historical significance. However, room was dusty, could easily hear the people in other rooms and the valet service is slow and overpriced. Not likely to book there again in future.
Dear Ashley,Thank you for sharing your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Vanessa,Thank you for sharing your feedback with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Very clean and comfortable with a great location and historic feel.
Lisa
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 30 เม.ย. 2024
Dear Lisa,Thank you for sharing your lovely compliments with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
We had a wonderful time and will go back! Saturday tea was the best!
Tracy
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 30 เม.ย. 2024
Dear Tracy,We are delighted that you enjoyed your visit and look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
We highly appreciate our stay at Fairmont Château Laurier, a remarkable landmark in Ottawa, for his vast roons and Staff amiable services.
Charbel
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 30 เม.ย. 2024
Dear Charbel,Thank you for sharing your compliments with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Justin,Thank you for sharing your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Marshall,Thank you for sharing your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
very friendly. gave us a free upgrade when they found out about my 60th birthday. would stay there again.
patty
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 30 เม.ย. 2024
Dear Patty,We are delighted that you enjoyed your visit and look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Anastasia,Thank you for sharing your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
8/10 ดี
Doreen
26 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Doreen
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 30 เม.ย. 2024
Dear Doreen,Thank you for sharing your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
The hotel is elegant. The rooms are nice but the showers are small. The staff were very helpful and nice. Had drinks at the bar and they were amazing. Breakfast in our room was so nice and the staff member set up the table beautifully The hotel is centrally located so you can walk everywhere
Would recommend staying here
Michele
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 30 เม.ย. 2024
Dear Michele,We are delighted that you enjoyed your visit to Ottawa's Castle. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
10/10 ดีเลิศ
Nadia
25 เม.ย. 2024
Nadia
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 30 เม.ย. 2024
Dear Nadia,Thank you for sharing your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Historic location, in historic Ottawa. Close to restaurants and Parliament Hill.
Roger
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Roger,We are proud of our rich Canadian heritage. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Maria,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
첫날 데모를 해서 차가 많이 막혀서 주차 하기까지 많이 어려움이 있었습니다. 워낙에 중심지에 있는지 호텔이니까지 그렇지만 일단 발렛 파킹만 해놓으면 체크 아웃 할때 까지 모든 곳을 걸어다니며 볼수 있을 정도로 가까이 위치해 있습니다. 그점이 매우 좋았습니다. 그리고 이호텔은 매우 고풍스럽고 아름답습니다. 외관이나 내실이나 모든것이 아름다웠습니다. 제가 별하나클 뺀것은 방의 위치와 스낵바에 있었던 쵸코렛의 상태. 때문입니다. 저희 방의 전망은 전혀 없었고 슨ㅐㄱ바의 쵸코렛은 모두 녹고 부서져 있었습니다. 그것은 비싼 돈을 지불 했는데도 말이죠 그래서 별하나를 뺐습니다.
Absolutely wonderful hotel.
The staff were all excellent and the ambiance and convenience is unbeatable.
Carol-Anne
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Carol-AnneWe are delighted that you enjoyed your visit and look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Property was great, but the Byward Market nearby was dangerous, dirty, and full of homelessness.
Kenneth
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Kenneth,Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Love the history of the building and the staff are all exceptional
Lisa
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Lisa,Thank you for taking the time to share your kind words with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Karie,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Very well kept. Most luxurious hotel I ever went to.
chantal
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Chantal,Thank you for taking the time to share your kind words with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
The hotel is absolutely beautiful and the staff is amazingly helpful.
Kyle
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Kyle,We are so pleased to hear that your stay was a memorable one. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Service was excellent and fitting for such an amazing, iconic building! It was a lovely stay.
Lorraine
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Lorraine,Thank you for taking the time to share your compliments with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
The air conditioner was full of dust and I could barely breathe. The guests in the restaurant were wearing their coats and the waiter told me was because they only had desert. When was the last time you seen 10 people spending 2 hours in the restaurant wearing their parkas? Was so cold we couldn’t enjoy our meal and they didn’t care. I will never go back to this hotel/restaurant ever again.
Luminita
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
We sincerely regret the disappointing experience during your stay with us.Our mission is that our guests experience the grandest of feelings and we regret that we failed to do so during your recent visit.We hope you give us another chance, by returning one day. We are confident that you will not be disappointed.Sincerely,Patrick VinceletteDirector of Rooms
We are delighted that you enjoyed your visit and look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
10/10 ดีเลิศ
Eva
19 เม.ย. 2024
Eva
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 25 เม.ย. 2024
Dear Eva,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
2/10 แย่มาก
Patrick
เดินทางกับครอบครัว
18 เม.ย. 2024
Not a safe area. There is no security around the hotel. Would not recommend.
Patrick
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 19 เม.ย. 2024
Dear Patrick,Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear John,We are delighted that your visit was an enjoyable one and we hope to see you again one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Federico,We are delighted that you enjoyed your visit to Ottawa's castle and hope to welcome you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Awesome old hotel. They do a wonderful job in the upkeep of a hotel built over 100 years ago. Excellent and friendly staff.
Jerome
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 19 เม.ย. 2024
Dear Jerome,We are delighted that you enjoyed your visit to Ottawa's castle and hope to welcome you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Nuala,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear John,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Jocelyn,Thank you for taking the time to share your compliments with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
10/10 ดีเลิศ
Haroot
เดินทางเพื่อธุรกิจ
14 เม.ย. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Above excellent
Haroot
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 19 เม.ย. 2024
Dear Haroot,We are delighted that you enjoyed your visit and look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear William,We are delighted that you enjoyed your visit to Ottawa's castle and hope to welcome you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Steve,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
10/10 ดีเลิศ
Olivier
14 เม.ย. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Olivier
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Patrick วันที่ 19 เม.ย. 2024
Dear Olivier,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
Dear Daniel,We agree that we have the best employees in the business! We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms