Dear Hwee Leng, Thank you for choosing us among the many available places. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. On the other hand, we're sorry that the room doesn't have a facility to control the temperature of bathroom. Although there's a control panel to adjust the hot water temperature, we would like to inform your voice to our Management Department and consider again about the temperature issue. We eagerly await your kind return in the near future. On behalf of the staffs, I would like to express my gratitude for your patronage and your compliments. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,