Three of us stayed in one perfectly arranged room. Our stay was exteremely comfortable and quiet and a short taxi ride to various restaurant districts. Small hotel with a focus on the rooms and the front desk. Staff was great. We would stay there again.
Staff greeted you at the door. Fresh pajamas and slippers as soon as you enter the room. In room supplies, i.e, hairbrush, razor, bath towel, etc. We had a gorgeous view of the park right across the street
The hotel was located outside of a park and close walking to transportation and dining. The staff was humble and treated us very well. The Room was spacious and had a nice layout. Everything we needed was provided by the hotel. We would definitely stay here again. Thank you.
Hotel Shiki Utsubo is located at a quiet corner of Utsubo Park. It's walking distance to Awaza metro station and 10-15 mins ride to CBD and shopping areas including by public bus. There are some cafes and restaurants nearby including Tiger-8 and Bar Tsubame whiskey bars which are cigar friendly. Key likes about the hotel including large and clean rooms, wonderful bed and pillows, big and modern toilets, 24hr man front desk, good breakfast (although nearly same food everyday). Areas for improvement: I wish that check in time could be earlier if the room is available. The hotel did not respond to my request until the very last minute of which the answer was no. The breakfast also ended early at 9am and the staff was fussy about clearing the dining hall on time (we are tourist so obviously there are times we will wake up late). At checkout, we were informed that there was no taxi available for booking at 5am to the bust terminal to airport even though we requested the day before which the hotel staff did not inform us. But the hotel staff did his best to flag a taxi and luckily managed to get one.
York Lou
เข้าพัก 10 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 12 ม.ค. 2024
Thank you very much for having stayed at Hotel Shiki Utsubo Park.We are very honored that you liked our room.We would also like to apologize for the incident at check-in and breakfast time.For early check-in, you can enter your room earlier by paying an additional fee.However, there are only 26 rooms in our hotel, and due to conflicts with other guests, it may not be possible for guests to check in at their desired time.It is possible that the staff member who responded did not understand the language, and we will share this information with the person in charge and the staff.Breakfast is provided through a partnership with another company, so we would like to discuss ways to improve it.Again, thank you very much for your valuable feedback.We are very much looking forward to your next visit.
10/10 ดีเลิศ
ISHIKAWA
7 ม.ค. 2024
ISHIKAWA
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 12 ม.ค. 2024
Thank you very much for having stayed at Hotel Shiki Utsubo Park.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
Great room, beautiful view. Spacious, nice amenities. Lovely staff, held our baggage early while we explored before check out.
Brandy
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 3 ม.ค. 2024
Thank you very much for having stayed at Hotel Shiki Utsubo Park.We are glad that you liked the view from the hotel.Our warm hospitality awaits your return sometime soon.
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 3 ม.ค. 2024
Thank you very much for having stayed at Hotel Shiki Utsubo Park.Regarding the matter you pointed out, I apologize for the lack of explanation.Breakfast is available, but it is only available to guests who have made a reservation in advance, so please reserve a plan that includes breakfast when making your reservation.There are no laundry facilities, but we have the dry cleaner.We do not accept underwear, but this is a service where we will take your shirts and coats and hand them over the next day after washing.Our warm hospitality awaits your return sometime soon.
Staffs are nice and polite, overall a good experience.
Chun Hin
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 5 ธ.ค. 2023
Thank you very much for having stayed at Hotel Shiki Utsubo Park.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
The hotel room is very spacious and supplied with thoughtful supplements, like coffee, tea and bottled water. Staff are extremely helpful, always being so friendly. They would even open the lift for you, and always bow to show gratitude. I’m very impressed by the senior manager’s (or maybe he is the owner) warm approach to customers, when I was leaving for the taxi, he even helped me to put my luggage in. They truly serve with a heart. Location is great, 10mins drive from Osaka station, 6mins walk to subway station and there’s plenty convenient stores or restaurants around. Highly recommend this place, made my stay in Osaka so easy, will definitely come back if in town next time.
Muyang
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 11 พ.ย. 2023
Thank you very much for having stayed at Hotel Shiki Utsubo Park.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
The area of this hotel is in a business district, so it was a quiet, nice, and peaceful area. There is a beautiful park across the street, nearby restaurants and stores. The metro station is about a 7 minute walk from the hotel. Overall a great place to stay. There are some minor repairs that the hotel should take care of, but overall I found the rooms to be VERY spacious and modern. Beds are nice and big, three of us fit very comfortably in our beds, one more person would have easily fit. The staff was the most helpful, most friendly, and most professional people that we had encountered during our entire stay in japan (a trip that spanned two weeks and had three separate hotel bookings). I HIGHLY recommend this hotel.
Isael
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 11 พ.ย. 2023
Thank you very much for having stayed at Hotel Shiki Utsubo Park.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
It was a nice stay for the two nights we spent in this hotel. The room is large enough with a comfy sofa inside. The breakfast was a traditional Japanese meal set, which was very great and exceeded my expectation. I definitely would love to stay in here again.
The facility was clean, staff was phenomenal,
Rooms where super clean
Spencer
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 19 ส.ค. 2023
Thank you very much for having stayed at Hotel Shiki Utsubopark.I am delighted that you were impressed with our service.It is our greatest pleasure to realize that you were satisfied with room.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
การตอบกลับจาก Hotel Shiki Utsubopark วันที่ 19 ส.ค. 2023
Thank you very much for coming to Hotel Shiki Utsubopark.I am delighted that you were impressed with our service.And we apologize for the rest room.We have reviewed it with our staff to take possible improvement.Again, thank you very much for your valuable feedback.
Hotel staff is hospitable, even though they don't speak English well, they try their best to help with what we asked for (with the use of google translator). Hotel room size is big, can fit 4 beds. Conditions are good, things are kept nice and clean. We will definitely consider this hotel again
Ada Ho Ying
เข้าพัก 5 คืน, กรกฎาคม 2023
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 7 ส.ค. 2023
Thank you very much for coming to our hotel.I am delighted that you were impressed with our service.It is our greatest pleasure to realize that you were satisfied with service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
I have stayed at Hotel Shiki Utsubo Park several times over the past 4 years and the experience has been wonderful every time. The staff are incredibly friendly and are willing to communicate via translator app if they do not speak English.
The house keeping staff will leave you a fresh set of towels, water, tea and coffee if you chose to not have your room cleaned that day.
It resides right across from Utsubo Park which is beautiful, and it’s a several minute walk from the Awaza train station.
Jonathan
เข้าพัก 14 คืน, มิถุนายน 2023
การตอบกลับจาก Hotel Shiki Utsubo Park วันที่ 7 ส.ค. 2023
Thank you for your choosing to stay with us.We can't wait for your next stay!We look forward to serving you again.
The best hotel I have stayed in Japan !!
Exceptional customer service, friendly staff. My family (including two kids) are extremely satisfied with our experience at Shiki Utsubo Park. This is the only place we will stay when we visit Osaka next time. I strongly recommend this place :)