Thank you Oswald for your review! We are delighted to know that you found your room very clean and our location convenient. We hope to welcome you again soon!

Thank you for your feedback, we appreciate your taking the time to share your experience! Thank you for your suggestions, we will use them in order to improve our services. We hope to welcome you again soon.

Thank you for staying with us, we hope to welcome you again soon!

Thank you for staying with us, we are glad to hear that you enjoyed your stay. Thank you for your feedback.We look forward to welcoming you again!

Thank you for your feedback, we will use it to improve our services. We are sorry for the inconvenience caused during your stay. After reviewing our communications, I can confirm that we replied to your emails on August 9 11:25am and 12:14pm. Could you please check if our emails didn't go to your spam folder?Also may I ask which phone numbers did you call? Both numbers are in service, however calls are answered in order so it may take a few minutes depending on the number of calls received. We have taken note of your remarks and we will work hard to improve on the areas that you mentioned. Thank you again for sharing your feedback with us and once again we'd like to apologize for the inconvenience caused.

Thank you Jennifer for your review! We are delighted to hear that you had an excellent stay. Thank you also for recommending us to your friends. We would be more than happy to welcome your friends or your family back!

この度はご宿泊いただき、誠にありがとうございます。また、洗濯機の件をお知らせ頂きありがとうございます。この度のご滞在でご迷惑をおかけしてしまい大変申し訳ございませんでした。これからも、スタッフ一同更なるサービス向上を目指して参ります。

敬愛的貴賓 您好，非常感謝您的入住以及給予我們正面評價。您的鼓勵是我們努力的最大動力。希望日後能再次接待您的到來。

您好，非常感謝您的入住以及寶貴評價。我們很高興您能滿意這次的住宿體驗。誠心希望未來再次有機會接待您的蒞臨。祝安。

Thank you for choosing our apartment, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

Thank you for your feedback. We are glad to know that you enjoyed your stay with us. We are sorry about all inconvenience to you.We look forward to welcoming you again soon!

この度はご宿泊頂きまして誠にありがとうございました｡ お褒めのお言葉を頂戴し大変うれしく思います｡ 綺麗に使用して頂きまして感謝いたします｡ またの機会がございましたら是非お越しくださいませ。

この度は当館にご宿泊をいただきまして、誠にありがとうございました。また、レビューをいただきまして大変光栄でございます。スタッフ一同、またのお越しをお待ちいたしております。

この度は当館にご宿泊をいただきまして、誠にありがとうございました。また、レビューをいただきまして大変光栄でございます。スタッフ一同、またのお越しをお待ちいたしております。

Dear Guest, Thank you very much for the feedback! We really appreciate it. Would hope to host you again in the near future!

Thank you for your review, we hope to welcome you again soon!

Dear Guest, Thank you for your stay and review, we are glad to know that you enjoyed your stay here and look forward to welcoming you again soon. Best regards,

この度はご宿泊いただき、ありがとうございました。快適にお過ごしいただけたとのこと、とても嬉しく思います。またのお越しを心よりお待ちしております。

Dear Guest, Thank you very much for your comment! We are looking forward to seeing you again in the future! Best Regards,

Dear Guest, Thank you for your stay and review, we are glad to know that you enjoyed your stay here and look forward to welcoming you again soon. Best regards,

Thank you for your reservation and your review! We hope to have the pleasure to welcome you again soon.

Dear Guest, Thank you for your stay and review, we are glad to know that you enjoyed your stay here and look forward to welcoming you again soon. Best regards,

Thank you for your feedback. We look forward to welcoming you again soon!

Thank you for your review. We are delighted to know that you enjoyed your stay with us and look forward to welcoming you again. Best regards

Thank you very much for your stay and reviews. We apologize for the inconvenience brought to you and we are working hard on improving check in method. Thank you again for all your consideration and we look forward to your next visit. Best regards,

Dear Guest, Thank you for your stay and review, we are glad to know that you enjoyed your stay here and look forward to welcoming you again soon. Best regards,

Dear Guest, Thank you very much for your stay and reviews. Regarding the process of check-in, we are required by local laws to confirm every guest’s ID in person. Thank you for your cooperation and sorry for the inconvenience; we are trying our best to improve the check in and out method to make our guests' stay easier and more comfortable. Again, thank you for your stay and we look forward to your next visit. Best regards,

この度はご宿泊して頂きましてありがとうございます。また、貴重なご意見を頂戴いたしまして、重ねて御礼申し上げます。 またの機会がありましたら、何とぞよろしくお願いいたします。

非常感謝您這次選擇FORESTAY Shinsaibashi公寓入住, 以及您寶貴的時間給我們寫評價. 我們很高興您滿意我們的環境與住宿的舒適整潔,誠摯希望日後還有機會再招待您來入住. 祝您事事順心

この度、当施設にご宿泊頂きまして誠にありがとうございました。改善点を指摘して下さって、心より感謝しております。今後とも貴重なご意見をもとに改善できるように精進していきます。またよろしくお願い申し上げます。

非常感謝您這次選擇FORESTAY Shinsaibashi公寓入住, 以及您寶貴的時間給我們寫評價. 我們很高興您提及住宿的舒適,誠摯希望日後還有機會再招待您來入住. 祝您事事順心

非常感謝您這次選擇FORESTAY Shinsaibashi公寓入住, 以及您寶貴的時間給我們寫評價. 很抱歉入住手續造成您的不便. 由於我們是短期出租公寓,提供的服務與一般飯店不太一樣,我們會努力提供更好的住宿環境及服務品質. 誠摯希望日後還有機會再招待您來入住. 祝您事事順心！

Dear Guest, Thank you for your stay and review, we are glad to know that you enjoyed your stay here and look forward to welcoming you again soon. Best regards

非常感謝您這次選擇FORESTAY Shinsaibashi公寓入住, 以及您寶貴的時間給我們寫評價. 我們很高興您提及住宿的舒適, 也很抱歉缺少洗衣液而造成您的不便,誠摯希望日後還有機會再招待您來入住. 祝您事事順心

Thank you for your review! We hope that you will stay with us again soon.

Thank you for your feedback, we hope to see you again soon!

Thank you for sharing your feedback! We are happy to know that you enjoyed your stay at FORESTAY Shinsaibashi. We hope to welcome you again soon.

Thank you for staying with us and taking the time to share your feedback! We look forward to welcoming you again.

Dear Guest, Thank you for your feedback, we are sorry about the inconvenient to you and will address this directly. We look forward to welcoming you again soon! Kindly Regards,

Thank you for your review, we are glad to know that you enjoyed your stay here and look forward to welcoming you again soon. Best regards

Dear Guest, Thank you for your feedback, we are sorry about all inconvenient to you and will address directly. We look forward to welcoming you again soon! Kindly Regards,

Thank you very much for your stay and reviews. We are glad to know that you enjoyed your stay with us, and sorry for all the inconveniences; we are trying our best to improve the check-in/out method to make our guests' stay easier and more comfortable. Since 2019 February, the check-in/out procedure will be improved and we look forward to your next visit. Best Regards,

Thank you for your feedback. We will address this directly and will try our best to service every guest. We hope to have the opportunity to welcome you again soon! Best regards

Thank you for your review! We are glad to know that you enjoyed your stay with us. We look forward to seeing you again soon. Anne-Flore, FORESTAY Shinsaibashi

Dear Nick, Thank you for choosing FORESTAY Shinsaibashi and sharing your experience. We regret to know the discomfort brought to you but would appreciate for your understanding about the check in/out location which is stated on the booking site. Also we are working on improving the key collection method and we truly look forward to meeting you again. Wish you all the best. Sincerely, Freda FORESTAY Shinsaibashi

Dear Sirs, Thank you very much for your stay with us and sharing your experience. I regret for any discomfort or inconvenience may have brought to you but please be reminded there's other key pick-up method after 8 PM. Also we will soon change into a better way for check in. We truly wish to meet you again soon in the future. Sincerely Yours, Freda FORESTAY Shinsaibashi Apartment