Dear SUK LAN, Thank you very much for your stay at FDS Liberta. We're very pleased to receive the maximum 10 score from our value guest. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. The Management and Staffs would like to thank you for the wonderful comments. We would highly appreciate you recommending our place to your friends and family. We are looking forward to your next visit! Sincerely yours,

Dear EL, Thank you very much for your stay at FDS Liberta. Also, we would like to apologize for the late reply on your feedback. Overall, we're very glad to read this review because you seemed to enjoy your stay. We understand location is a core factor for good accommodation and we're relieved that you satisfied with the location in terms of closeness to station. Also, amenities and facilities are another point we put great focus in managing the accommodation. Your comments clearly shows that our management philosophy wasn't wrong at all. Thank you so much for your positive feedback. However, we're very sorry for the hair left on the towel. This wasn't what we wanted you to experience and we do understand this must be improved. Therefore, we shared this feedback with our cleaning staff and asked them to double-check the towels as well as bedding. Thank you very much for staying at FDS Bijou Suites. Your feedback is definitely helpful in improving our service. Sincerely yours,

昨年は当施設をご利用いただき、誠にありがとうございました。 また、レビューを残していただいたことに厚く御礼を申し上げますとともに、 ご返信が大幅に遅れましたこと、深くお詫び申し上げます。 特にキッチン周りとお部屋の清潔感について大変嬉しいお声をいただきまして、誠に有り難うございます！ お客様のお声はスタッフ皆の励みとなり、更にお客様のお声に甘えることなく気を引き締めて日々努めて参りたいと存じます。 改めまして、大阪で多数ある宿泊施設の中で、当施設をお選びいただき厚く御礼申し上げます。

Dear BAN CHUAN, Thank you very much for staying at FDS Liberta, your favorable feedback. It really means a lot to us and it warms our hearts! This accommodation is relatively new among all accommodation we manage, and many guests evaluates clean room atmosphere positively. Accessibility to shops, convenience stores and restaurants are another factor our guests argue positively. Once again, we would like to express our sincere thanks for choosing our place. Sincerely,

Dear Guests, Thank you very much for staying at FDS Liberta. We would like to appreciate you leaving your review, and apologies for our late response. we received 4 out of 5, which implies that your stay was fairly satisfactory. However, since we failed to get maximum score 5, we would like to pursue quality service and facility so that not only you but also other guests can have more comfortable stay at FDS Liberta. Again, we would like to express our great thanks to your visit, and we're always welcome to your next stay at FDS Liberta. Thank you. Kind regards,