Difficult to get a live person on the phone, when I did talk to a person they were not friendly and not helpful. Impossible to get straight answers over the phone. They have no airport shuttles. Complimentary breakfast was very good. In house restaurant not so good, food was mediocre and price was way high!!! The room was okay, average, not great and not bad, price was high.
Anthony
เข้าพัก 3 คืน, กรกฎาคม 2025
4/10 แย่
Gabby
31 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Room was dirty. Walls, nightstands and floor had stains, food stains it was disgusting. Not the best customer service from staff.
Had a last minute stay, Property was nice, we got there a little late and parking was an issue. But if needed again we would definitely stay here again.
This was a great walkable location to Honda center. The bed was very comfortable. We asked for more coffee and the house keeper brought it to us very promptly. Spacious room and swimming pool was a little cold but not crowded. Overall I recommend this hotel. I received free upgrade to one king bed suite to double bed suite. It worked out well.
We really loved our room. Very clean perfect space size. The breakfast is really good, if you miss it you’re missing out. There are 2 pools one outdoor and one inside which is heated so that’s a plus. We liked it so much we decided to extend our stay one more day.
Will definitely be coming here again.
Our stay was very comfortable and what we have come to expect from the Embassy Suites locations in LA. The staff was very friendly and helpful. Our room was clean and well cared for. The only exception was a dripping bathtub faucet that wouldn't completely shut off no matter how hard you closed the valve. The complementary breakfast was VERY good with many different options for varying dietary requirements. If you plan to go to Disney land be aware that they don't have a dedicated shuttle, they just provide complimentary passes to the local transit line (ART). The passes require that you install two apps on your phone and log into another website. We chose to drive to avoid this plus having to deal with public transit at Midnight.
Dwight
เข้าพัก 2 คืน, กรกฎาคม 2025
6/10 พอใช้
Rogelio
เดินทางกับครอบครัวและเด็กเล็ก
16 ก.ค. 2025
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel was okay. The shower had knotted hair in the drain. No liners in any of the trash cans. We didn’t use the sofa bed because the couch cushions had big white stains.