Search Hotels Near Optimum Shopping Mall, Istanbul

"Clean room, luxury premises, everything top notch. You are locked into their restaurants though (nothing else near) which are quite pricey. "

"wonderful staff, very friendly and accommodating. Absolute asset of this place is it's staff for sure! Building and the rooms are in serious need of upgrade. Locations is a gem, if you are staying on the Asian side of the city."

"We were very impressed with all staff members and all services. Cant remember all employees so there were a lot more than Serab, Yusuf, Serkan but everyone was great. Valet, front desk, room service and restaurant were all A+. Very pleasant, kind and lovely people"

"Beware, this is one of the earliest properties of this cityloft chain. It is not ıp to the standards that you would expect if you had stayed their other properties. It needs an urgent rennovation and repair. Otherwise it will cost cityloft a good deal of clients. Air condition was only in the bedroom section nothing in the living room section, lighting was depressive, bathroom in dire need of renewing and enlargement. "

"This hotel is a complete scam and should not even be in business. They advertise one thing online, but when you arrive the reality is totally different. The building is run down, the elevators don’t work, and the rooms are nothing like the photos. It is unsafe, dirty, and completely misrepresented. On top of that, when I challenged the charges for a stay I never completed, they tried to twist the story and claim I had used the room in full. They provide misleading and false information to cover themselves instead of addressing their terrible conditions and lack of service. This is not just bad hospitality — it’s fraud. They are in the wrong completely, and their so-called “evidence” doesn’t change the fact that this hotel is falsely advertising and deceiving customers. Do not trust them with your money or your personal information."