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"Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. "

"Amazing, great location with views of the Himalayas. Staff very friendly and helpful. Overall highly recommended."

"A beautiful colonial building. The room was very spacious and clean with good views. Staff were very welcoming and were happy to help us in every way with excellent food in the restaurant. We would have no hesitation in recommending Arcadia Resort . "

"We had a wonderful stay in a marvelous tea estate. The staff was very welcoming and friendly."

"Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. "

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"Perfect place to stay with family. Good and talkative staff. Over all nice experience. Just one suggestion can offer option for dinner who have booked through various site."

"It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. "

"Perfect place to stay and have a nice dinner. "

"Overall good i enjoyed"

"KFC is just below with all the fried chicken smell"

"Service, location, friendly accommodating staff made us feel like home. Kanchanjungha views from hotel view point.. outside some rooms, dining hall, outside reception.. everywhere. Gave some suggestions and feed back to the general manager who was very appreciative of the constructive feed back. Passion of the staff to serve customers is unparalleled and trickles down from the leadership of Debarya, who seems to talk about the resort like it's his baby. Doma in dining room, authentic Nepalese...