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"I booked a room with a window and I was given a basement room that stunk of cigarette smoke and two tiny windows (30cms x 30cms) either side of a bulkhead. The windows let in dust and dirt from the street and also cigarette smoke from people smoking outside. When I mentioned that I had booked a room with a window, I was shown a 2/F room that should have been the one I booked but was told that I had to pay an extra 100 bucks. No thank you! The aircon worked well and the shower was nice with good...

"Great location next to the Sea Gardens and the Main Street for Bars and Restaurants . Hotel is about a 40 minute walk to the main bus terminal. Staff are friendly and polite. Clean and comfortable rooms with a good breakfast. Cannot fault this hotel after a 2 night stay. "

"Lovely location right across from a very nice beach on the Black Sea. Spacious rooms and good service. Wish we could’ve stayed longer but do recommend "

"Great location."

"Excellent stay all round, would definitely recommend "

"l like this hotel quality room bed also big space."

"Nice staff , good location , comfortable room . "

"the hotel is great !"

"Keep up the good work. Excellent. "

"Staff are so friendly, rooms are always clean and hotel guests get discounts in the sports bar. Absolutely love this hotel and have stayed here everytime ive been to varna"

"Very good location. Small, nice and clean hotel. Free parking! Friendly staff. Special thanks to Nikolay from the bar."

"The hotel was beautiful, perfectly located and Bilyana was the most caring and helpful host! We’d recommend the hotel to everyone!"

"We stayed in a very clean and comfortable room. It would have been nice if they had provided slippers in the room. Breakfast was quite sufficient. We were welcomed and seen off with a warm smile. We really liked it and are glad we chose Hugo Hotel. If we visit Varna again, we will definitely stay here again. A great place for families to stay safely."

"Staff were very helpful"