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"Room cards wouldn't open door. Had to go back to office 3 times. Staff had to open door. AC good. Only sheets and cover on bed. One bed not made well. Room smelled like a mix of poop and meatloaf. People smoked right next to our door/AC. Did not stay. Went to Flagstaff."

"very clean, quiet, good staff"

"staff was very friendly and facilities were clean"

"if you are staying in Kingman, this hotel is locay close to downtown and is very comfortable. We've stayed twice and enjoyed both stays."

"Spend 2 Days At Western Hotel Room was really Clean, Staff where awesome, breakfast was excellent. I give this hotel 10+"

"The hotel is very nice and clean, However the front desk staff are not friendly or welcoming. They look unhappy. Also I booked two room and only one room was ready at time of checking in, the second room was ready way after the check in time."

"Na"

"Great themed rooms"

"Staff needs training on guest interaction. Nobody was cheerful. Very serious attitudes. All employees regardless of front desk or casino and restaurants. Room was clean. Bed was very comfortable. However, bathroom was not good. Tub did not drain properly. Sink has serious rust stain around main drain and overflow drain hole. I did show pictures to front desk staff. I prefaced my thoughts by saying I was not complaining but I was suggesting some serious maintenance was needed in the future. I...

"Staff member who checked us in was very nice and helpful."

"clean room, nice front desk staff, AC worked really well. One of the nicer budget hotels. Location feels a little sketchy… But honestly, the whole town feels sketchy. I would highly recommend this place if you have a low budget. They have cameras on the property so that made me feel a little safer. Perfect if you’re driving into California because there’s nothing for about two or so hours headed west. so there was additional gratitude for a place to get a good night sleep before my long journey...

"Clean room, quiet, helpful staff."

"The stay there was just OK. The handicap accessible room was good not the greatest customer service was just OK could’ve been a little bit nicer not the greatest but would I stay there again probably not."

"Customer Service was helpful, rooms with share door are great on Arziona tower."

"Good service"

"Nice staff"

"Fantastic wonderful place to be. Will come again"

"First time in Laughlin with not a good experience called room service multiple times. Never got my room cleaned or any clean towels on a 3 day stay."

"The hotel advertised "breakfast included." It had a real breakfast with eggs, sausage and waffles. I am an 84 year old that just completed a 6000 mile roundtrip from California to Pennsylvania and back for a 200th anniversary of my college. I had five pieces of luggage! The ease of access to my hotel room was excellent. The inhouse breakfast and room access made for an early travel start the next day!!!"

"No ice in the ice machines. In for days, I probably checked 3 machines, 2 or 3 times a day. I found ice, one time in the 100 series building. With no refrigerators in the rooms, ice is essential. Another issue, lol, a false fire alarm around 1:00 am. I jumped out of bed thinking it was a problem in my room. 3 minutes later, after realizing what was going on. I looked outside. Many people on the balcony..."