"I could not get back into my room after I had been back from my breakfast. My key card does not work.Their staff told me that their equipment on door was run out of battery.He needed to call his engineer to manage.I had to wait more than 10 minutes.When he was back.He brought new key card.I could open my room.He brought back both my key card and his new key card,leaving me in the dark room.No electricity.I had to do my activities in that dark room for collecting my belonging,change my clothes...
"The resort is big and beautiful. The staffs are friendly and so nicely with the customers. The villa is clean and organized. Would recommend to my friends later. "
"Great hotel on the hillside. The rooms are nice, the pool and restaurant were good. It was difficult to find the first time as it’s up a steep narrow road."
"The hôtel is very comfortable , the breakfast is very good , the room is clean , except for the tiny water bottle which seems to be too small for a customer in a hot country , I think a bigger water bottle is not much more expensive for your hotel , but it gives a better impression of your hotel (4 * hotel) . Your staff was very polite . Thanks "
"Pools and beach access was great. Breakfast buffet was very good and the resort restaurant food was good as well. There's a convenient store across the street that is super useful and stocked with plenty of drinks, water, snacks, and alcohol. There's nothing else to do or go to within walking distance of the resort though. "