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"Great location, clean"

"It was clean the staff was great and the breakfast was good"

"Elevator sucks, have to wait too long. One day had to walk 12 floors. Room cleaners did a great job Staff at the front desk have no manners and lack client service esp the lady who checked us out - didn’t even greet properly or make eye contact. Workers at the bell room for bag are not at all client friendly. Overall the facility was ok Staff needs lots of training on their inter personal skills. I rate them 2/10. Also there was no flower vase or anything in the front lobby to brighten up...

"Location is great so close to Time Square. Lobby could be bigger but hotel is gorgeous. Very quiet and well taken care off. Amazing bed and pillows. Housekeeping was fantastic"

"Very nice staff. Well run hotel."

"Location is perfect"

"Very good hotel with a great location for broadway shows!"

"It was a great stay! Great amenities, staff were very friendly with easy check in. The room was beautiful"

"Exceptional staff. Surprisingly Friendly and Helpful. Convenient to many attractions."

"Water took a long time to get hot. Shower was poorly designed. Ended up getting the small bathroom very wet. No coffee at all. Only food was on the roof deck and was very expensive. Resort fee added to price. The beds were comfortable."

"This was my first time traveling to NYC with my Family. This Hotel was excellent, the breakfast was one of the best I've had in all my travels and the staff was great. The location was close to everything . Ill definitely recommend this Hotel"

"Clean room, friendly staff."

"Tiene una posición súper, 5 min caminando y estás en Times Square, todo queda bien cerca"

"Good"

"We loved this hotel! Very classy and cute and loved the neighborhood! Rooms are awesome (king Broadway view room) and the bar is really cute and French bakery was a huge bonus! Subway is one short block away and there are lots great little restaurant's nearby. Zabars salmon cream cheese bagel is a must! Loved parperdellas Italian too. You will love staying here away from the touristy areas but only a subway ride away!"

"Very friendly, helpful staff. Close to Times Square & shopping."