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"Room needs better cleaning"

"The hotel was a hidden gem. The linen and towels were white bright and plush. The grounds and hotel very well maintained. The staff was very polite, professional and helpful. Next time when I’m in the area I will revisit.👍"

"Love the stay"

"The hotel itself is very beautiful,peaceful and clean.the staffs are beyond nice and very helpful.the pool wasn’t available because they’re fixing up the pool side but other than that everything else was perfect.breakfast is always good and the hotel is very quite and peaceful.it was my second time staying there and I will be coming back again in July."

"Great budget option!"

"Clean room, felt like very thin walls, could here persons tv, and heavy foot falls above and a barking dog! -"

"This place was the best! Not fancy but incredible value for the area. Family-operated, lovely staff, very helpful. We will stay here again."

"Value for money. Highly recommend"

"Good"

"Location was ideal and many choices of restaurants and grocery stores in walking distance. Hotel is new and extremely clean. TV is very good quality. Breakfast is typical for this type of hotel and free."

"The coffee was fantastic. Rooms were quiet"

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Friendly staff, clean room, awesome breakfast"

"Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return."

"The beds are amazing, but the was an exposed outlet which made me nervous."

"Loved the Black Walnut Inn. I would love to go back. The rooms are lovely. Breakfast is delicious. A very generous spread. Self-serve tea and coffee is available at all times in the dining room area. There are also treats one can help oneself too. Chocolate chip cookies our first day and molasses cookies the second. Meghan bakes the best cookies. Seriously, the best. The owners are very warm. If we visit Amherst again, staying here would be our first choice. Thank you."

"The staff was very nice!"

"Staff was very helpful and the room was very clean. However, somehow the toilet seat was either not fitted correctly or it just was a bad fit - terrible experience"

"My husband and I were very disappointed. We decided to stay here for nostalgia's sake because it was the first place we had stayed together 14 years ago. We were saddeProperty is run down. Cobwebs in our room. Highway noise was unbearable. Game room has more machines closed than open. No continental breakfast made it very inconvenient and expensive and wasted so much time. We regret that we booked 2 nights."

"This is a special place to stay, tucked away in a part of the area that's very quiet (aside from the continuous rush of water falling over the old spill way) and yet easy enough to get to all the attractions of Northampton, Amherst, Hadley, etc. Charming and comfortable but not fussy, the decor an interesting "industrial chic" style, appropriate to the history of the place. The public lounge area is nice, lots of tables and chairs used for breakfast, which is simple but excellent: fresh scones,...