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"Everything worked except the lighters"

"Place was excessively dirty. Water in the bathroom couldn’t reach warm temperature. I practically had to break the handle over to the left to get a little bit of warm water. The same with the shower all of a sudden you wood wind up getting a blast of cold water. "

"Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes...

"Best stay in South Haven. Comfortable beds, cozy rooms, friendly staff, happy hour where you meet the fellow guests and a delicious breakfast. Todd is a property favorite. We look forward to our next stay at Hotel Nichols. "

"Room was clean. Check in and check out was easy. "

"Stay was very nice. Meal was delicious. People very attentive. For the price I would have liked better toiletries and toilet paper. Will pay the extra to stay in a nicer room next time. "

"Wasn’t handicap accessible "

"Parking is easy, the heating worked well, the rooms are spacious. I would recommend replacing the carpet in the elevator as it is worn out, and maybe putting some mirrors in there as well as it is too plain. "

"N/A"

"Room was clean and comfortable, but good use some updates/TLC. Jacuzzi tub was amazing. Gas fireplace was a nice touch. Staff was super friendly and check in was very easy (we did the pre-registration through the links sent by hotel). "

"Clean room as well as common toom and dining area. Hosts were welcoming and helpful suggesting area dining and activities."

"Good, quiet stay"