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"My only hesitation in 5 star is the entrance. There are steps with no ramp and no handrails. This is a significant drawback for many people."

"Good"

"Staff is always amazing!! Shout out to Sandra!! She is soooo nice .. clean rooms clean hotel always have an amazing time here I do not book anywhere else when I come to New York but Hyatt Times Square they are the best!!!!"

"This is a perfectly fine mid-tier, midtown hotel. Good bed, good shower, friendly front desk. What's the issue? On my first stay there, they chose to put me in the worst room on the whole property. You know, the one out back that sits just directly adjacent/above the bank of industrial AC fans and motors and blinking lights, all of which howl and blink all night long, and all because I paid less than the rack rate by booking via Expedia. And, I'm fairly certain that the place was not at all...

"My stay was awesome only two critiques I had was that the water in my room took FOREVER to get hot, and the view from my room wasn’t great (basically a brick wall) but the staff was friendly and helpful location is great and the amenities were convenient as well."

"Wonderful stay!"

"Wonderful history and location. Great staff. Bathrooms are a bit outdated, shower pressure should improve. We recommend this hotel."

"Room was moderately clean, staff was incredibly short and unhelpful with an attitude most of the time. Breakfast was very crowded and full but with a large spread. Fairly central to most things."

"You have to bring and prepare everything yourself, as there are no amenities or equipment provided."

"Good"

"The location of the property is great. Easy access to grand central and not in a heavy traffic area. The hotel building itself is old. Historical in nature. Staff was nice enough, seemed very inconsistent from shift to shift. Charged a daily resort fee, but not sure what it included as nothing was discussed at check in. Room was nice overall but had several issues that after mentioning were ignored. We had hair in the toilet, tub and sink upon arrival. The coffee machine was very very touchy....