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"Clean and well run. Helpful and efficient staff. Excellent location, and user friendly (once you figure out the clever lifts system). One suspects its glory days were a few decades ago but a good budget solution for the area."

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"Close to everything"

"Great location, in the center of midtown."

"I love everything. Thank you"

"I was amazed by the bathroom and the bathtub spotless and cleanliness . The areas was very quite . I was surprised that there is no complimentary breakfast."

"What a wonderful experience. Staff was helpful and kind. We were offered a free upgrade from an interior queen room to a king city view. We were also selected for free room service breakfast. Easy check out process. Left our bags before check in to walk around the city. Highly recommend if you’re going to the city to see a Broadway show!"

"The Lucerne is always my first choice for the UWS. Perfect for visiting Columbia University and exploring the neighborhoods. The junior sweet was spacious & comfortable and this boutique hotel is exceptional in style, service & comfort."

"Charming boutique hotel. Friendly front desk staff. Only negative was we couldn’t get our room cold enough. The hotel provided a fan to use in our room which was helpful."

"Good"

"The rooms were clean. The lobby was instagram worthy! Staff was friendly. The breakfast buffet was great t"

"Not a good experience overall. The outside of hotel was extremely loud, especially at night, making it very difficult to sleep. In addition, the staff were rude and very impatient when we asked for assistance, which made the experience even worse Unfortunately, I would not stay here again."

"Cannot expect the typical Hyatt hospitality or comfort. Rooms are great and location is incredible. Very limited food options. No Proper breakfast place. Staff is indifferent to your needs even to give basic direction on where to eat when arriving late in the evening. You pick the Hyatt brand expecting all this comfort and pay a lot of Montgomery to stay."

"Great location. Close to everything. "

"Good"

"We stayed four days at the Warwick in the week just before Memorial Day. It was a great stay - staff were friendly, helpful and knowledgeable. The breakfast was great. Although it's rates are only slightly lower that the other prestige hotels it's a bargain because of the cleanliness, helpful staff and room amenities."