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"The staff at the Quality Inn were very helpful; even though there were several people trying to check in, they were calm and professional. It appears to be a family run location with various family members chipping in. The room was clean and adequate; not fancy but comfortable. It is fine for a stay while traveling. I was particularly grateful that the manager was willing to mail me a book I left in the room. Good breakfast too"

"Good"

"Extremely clean, staff was very friendly, offered breakfast, proximity to casino"

"Our room was very clean and quiet. We will definitely stay at the Burrstone Inn, Utica, NY in the future."

"Loved the suite especially the balcony!"

"It was a great stay. Thank you for the doggie goodie bag. "