"Great location away from the usual Tokyo central locations. Excellent location next to the local station for getting around. Being that little bit further out, rooms were bigger. Usual Tokyustay great amenities. The in room washer/drier walkways so very welcome and helps keep packing light.. "
"The location of this property was very convenient for getting around wherever we needed to go because of the Musashi-Kosugi train station right there. The Grandtree Mall right across the street with many shopping and dining options was also great. And of course the 7-11 across the street was also perfect for our needs. I would definitely recommend this property to anyone visiting Japan. "
"The place was great, the train station is about a 13 minute walk away which isn’t too bad considering it will take you straight to shibuya. It had air conditioning, a kitchen, a washer. It was basically an apartment! Very peaceful and quiet, never had to worry about any neighbors or noise. Very clean as well and the complimentary stuff is great. Hands down would recommend to anyone staying in Tokyo who wants a good experience."
"This was my favorite stay in Japan! Beautiful, peaceful property with exceptional staff and service. I injured myself and was using crutches when I visited, and the staff was so kind and accommodating - they made us dinner reservations, brought us breakfast, and allowed me a bit of extra time for checkout since I was moving slowly. I'd definitely return!"
"We try to stay here whenever we are in this part of town, mainly because of the real onsen that they have.
Other things I like: potable water right out of the faucet in the bathroom, overall cleanness, and closed to stores and train stations. "
"The associates Miyaco and Naoki were excellent, they help us a lot, they wrote messages and instructions for the taxi drivers in their language, Japanese, they gave us information about places to visit, they wrote introductions in English and Japanese to ride the subway and hoe to exit the train stations, wlich are huge and confusing to exit, it was a great service, they are great"
"To wait till last minute just to release the address is simply not mindful of the requirements of international travelers. Adresses are required for Japan entry purposes. I don’t see any reason to withhold that till last minute. Check in procedures are not required in advance but the actual address to help with logistics and planning and for Japan visitor entry. "
"Cerulean Tower Tokyu Hotel isn’t just luxurious by material standards — it truly cares about guest experience. The suite upgrade, the service, the amenities, the lounge privileges, and the beautiful balance of Japanese aesthetics with contemporary comfort all contributed to a stay where you feel not just accommodated, but genuinely pampered.
If I were recommending a hotel in Tokyo to someone looking for a 5-star experience, this one is high on the list. Thank you to all the staff for making...
"Hotel in the heart of Shibuya. Easy access to dining, shopping, and the train station. The staff was very courteous. Each morning, breakfast had a great selection of items on the all you can eat bar. The bathroom was very nice! Great shower pressure and hot water. The lid of the bidet toilet opened automatically every time i walked in the restroom. The room was not extremely big, but it for Japan I think it was a pretty good size. Bed was very firm. Linens all white. "
"The property was very easy to find and the instructions were very clear. Room was very spacious and clean. Very close to the train station and the ginza. Would recommend to others"
