"Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt. "
"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "
"Booked a lake view room. Lobby and view from the bedroom were fantastic. Visited the spa and the spa was fabulous, very good massage. Downside was the bedroom was a bit runned-down and felt like staying at a hostel rather than a five star hotel. The sound of the doors slamming from the other rooms disturbed the comfort of the sleep during the night."
"Big clean rooms, comfortable bed and friendly staff. Hotel is in a mall with many shops and dining options. What more can you ask for from a hotel when on vacation. Perfect!"
"Excellent location, 70 metres from Metro station which takes you to the airport or any main train station. Hotel room is super modern. Especially the full function electronic 'spa' toilet experience. Free laundry wash and fold service. Reasonable selection breakfast for Westerners. Bed was very comfortable, not hard. "
"The hotel is very good for the Price and the staff is good. Be careful, as the entrance of the hotel is poorly marked. It is not on Jiaochang Road, but on a cross street 240 meters from the indicated location, on Jinjiling Road."
"The hospitality at the hotel was really good. The staff were very helpful and friendly.
The breakfast selection was really good and tasty. It is very family friendly. My husband and I have travelled around a lot and this is one of our favourite hotel.
The location is great and the metro station is only 7 mins walk.
We hope to come back again and thank you so much. "