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"The front office staff were Excellent! The room was a little small but sufficient for a solo. The location was excellent as it was right in town, near many restaurants & bus station. "

"Nice room, modern and clean. Comfortable bed."

"Great support from service desk and good quality of breakfast"

"Excellent staff service! They provided plenty of amenities for kids (toothbrushes, kids' clothes and slippers for onsen, hairbrushes, etc) We love the real-time update on the TV in the room, it lets you see the crowd status at the Onsen, Restaurant and Laundry Room. It is a 5min walk to Oita train station. Within the station, there are plenty of shops for food/ shopping/ souvenirs and fun - though we spent most of our money on those goddamn claw machines."

"Nice hotel within walking distance to Takachiho Bus Centre"

"Every aspect was superb. I was sceptical about the high ratings but after my stay, I get it - everything from the amenities to breakfast to the thoughtful design of the rooms to the location was top-notch. I was sad to leave. Hope to be back soon!"

"水回りが汚かったです。特に排水溝のぬめり、シャワーヘッドが黒くカビが生えていて気持ち悪くとても不快でした。"

"Comfortable room, good service, excellent gym "

"Staffs are polite, friendly and helpful. "