"The room service was great. Restaurant was excellent.
The room I stayed had a great view. It was very quiet and peaceful. Relaxing atmosphere!!
The hotel staff were great and they were very friendly and helpful. Specially Manager Chirag. I would like to thank him for the hospitality and service he provided.
Thank you all.
Regards
Sotir Trajkoski "
"I had a rocky start with the staff who asked me to cancel my reservation as they couldn’t have my room ready on the day of check-in. To their credit, they willingly listened to my plea and gave me a human customer service. I was grateful for their service by the end of my stay as they went the extra mile to make up for the non-functional room. Restaurant was excellent, staff was wonderful. I highly recommend this place and hope they keep treating customers as human beings. Kudos to the staff...
"10/10 service cant say enough about the staff aa a whole- from housekeeping to room service to concierge. Have stayed at many hotels in India (some much more expensive) and Novotel tops them all by far. Property conditions are excellent, wifi is great, food, everything is very well done here. Congratulations to the team."
