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"Staff was exceedingly friendly and helped solve a problem with our rental car which nearly caused us to miss an international flight. "

"Very pleasant stay. The hotel has everything, including own onsen that we used every day after skiing. Amazing staff. Very friendly. Shuttle bus to and from skiing is limited hours but very efficient. Hard to get to shops or restaurants if you don’t have a car, but there were a few restaurants offering pick up so it worked well. The hotel, as well has a very nice restaurant. Hotel helped with ski rental too which was amazing."

"Staff was fabulous. We had booked the wrong date, off by one day, and staff was so friendly and flexible to right our wrong. Much appreciated!"

"Midtown Niseko is a great place to stay for a great price. The staff was friendly and helpful, the facilities were clean and well taken care of, and the amenities were great. The breakfast buffet was excellent, and the transportation to and from the ski area was seamless and user friendly. The staff was helpful with getting us a ride to the location where we picked up our rental gear, and they provide a drop off location for the gear when you are ready to return. It’s also helpful that this is a stop for the ski bus to and from Sapporo. Thanks a bunch for a great stay!"

"Very efficient and polite "

"Great breakfast!!! Various choices and delicious!"

"It is a bit loud in the pod but expected, use ear plugs and it’s no problem"

"Excellent ski-in/ski-out luxury stay MUWA Niseko offers a refined alpine experience with true ski-in/ski-out access, making skiing effortless and enjoyable. The spacious, well-designed rooms, thoughtful amenities, and fully equipped kitchens are ideal for comfort and longer stays. Service is professional and attentive, with an efficient ski valet and storage system. The onsen and wellness facilities provide the perfect way to unwind after skiing. A modern luxury ski hotel we would happily return to."

"We had a Japanese style room. Very comfy and Great view!"