"Stunning View Marred by Hidden Fees and Hostile Management
I stayed at the Tower Hotel (Room 2704) from March 28-29. While the view was incredible and the room was clean (aside from some leftover decorations from previous guests), the checkout experience was the most unprofessional I have ever encountered in the hospitality industry.
As an Ontario resident, I requested the removal of the Tourism Improvement Fees (TIF) totaling over $19.00 (charged on both the room and parking). The staff at the...
"Stunning View Marred by Hidden Fees and Hostile Management
I stayed at the Tower Hotel (Room 2704) from March 28-29. While the view was incredible and the room was clean (aside from some leftover decorations from previous guests), the checkout experience was the most unprofessional I have ever encountered in the hospitality industry.
As an Ontario resident, I requested the removal of the Tourism Improvement Fees (TIF) totaling over $19.00 (charged on both the room and parking). The staff at the...
Haley