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"Staff went above and beyond when there was a snag with my check in."

"I came to visit my grandchildren, and it will be the place that I stay every single time I come to Newport Tennessee- "

"This is the nicest Best Western we have ever stayed in. We have stayed several times and it is consistently well maintained. Room always clean, staff always friendly."

"Clean room. Friendly staff!"

"Everything went good"

"Good"

"We had a wonderful stay. The staff was so friendly, and the room was nice and clean. "

"A good place to stay."

"Clean rooms, staff very friendly. Walking distance downtown "

"Amazing staff"

"We arrived on Christmas afternoon and was greeted by a warm and welcoming lady at the front desk. Quick check in, room was very nice, very clean and the location was super convenient for us. With the holiday traffic we made reservations at that hotel to accommodate where we would be eating at shopping. It couldn’t have been more perfect. Lobby was clean, elevators were clean and we were surprised by the REAL breakfast, the restaurant and amenities for the price. We would 100% stay here again....

"Clean room and easy check in!!"

"We stayed in building 2 on the top floor. Great location and the gym was good for all we needed. Super friendly staff. "

"Very convenient area, quiet and easy to get around town without being on the main road. Really nice hotel, definitely recommend."

"La habitación estaba excelente! El hotel es muy céntrico todo está cerca! Y el servicio excepcionalmente! Nos encantó "

"Todo excelente "

"El hotel estaba en excelentes condiciones, tranquilo, limpio y cerca de tiendas, lugares para comer y muy cerca de atracciones como nascar, tanger outlet, skyland, museos co.o titanic , wonderland y a solo 30 minutos de Gatlinburg. "

"The room was very clean. The walk in shower was a nice update to overall older, but well maintained facility. My room with the faux fireplace was spacious in both the living and bathroom areas. I was surprised by how much storage space was available. The blackout shades were wonderful. My only complaint was a little bit of noise going past my window (not enough to keep me awake), and also an insanely long line for breakfast which was good, especially the biscuits, peaches and yogurt. It's...

"A very welcoming atmosphere. The room was quiet, clean, and cozy. We'll definitely stay here again when visiting the locale."