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"Staff went above and beyond when there was a snag with my check in."

"I came to visit my grandchildren, and it will be the place that I stay every single time I come to Newport Tennessee- "

"This is the nicest Best Western we have ever stayed in. We have stayed several times and it is consistently well maintained. Room always clean, staff always friendly."

"Clean room. Friendly staff!"

"Everything went good"

"From pulling in to the parking lot, to walking in to the lobby, to then entering my room, the most notable thing about this Country Inn and Suites was the cleanliness. It was very comfortable and inviting. The front desk service was extremely friendly and professional. Had to leave before breakfast was served, so cannot comment on that, however the rest of the experience will have me staying at this location again, situation permitting."

"This hotel staff took care of us when we arrived extremely late at night after crawling 30 miles through the middle of nowhere in our broken rental car. They gave us oatmeal because we hadn’t eaten dinner and the next day they gave us an extremely late checkout while we waited for a tow truck and our third rental car. It turned a nightmare trip into an easier time for my family, and I will always appreciate that. The hotel was comfortable, the breakfast options were great, the coffee options...

"Clean room, beautiful place, nice staff, quiet and peaceful "

"Everyone was very friendly and the room and hotel were spotless. Would live to stay there again"

"Amazing staff"

"Rooms were clean staff was very helpful and love hat they are pet friendly! Loved the atmosphere as well so many amenities "

"Clean room and easy check in!!"

"Great room"

"Clean room and lots of space!!"

"Staff were amazing. Rooms were comfortable and breakfast was delicious! "

"Todo excelente "

"El hotel estaba en excelentes condiciones, tranquilo, limpio y cerca de tiendas, lugares para comer y muy cerca de atracciones como nascar, tanger outlet, skyland, museos co.o titanic , wonderland y a solo 30 minutos de Gatlinburg. "

"The room was very clean. The walk in shower was a nice update to overall older, but well maintained facility. My room with the faux fireplace was spacious in both the living and bathroom areas. I was surprised by how much storage space was available. The blackout shades were wonderful. My only complaint was a little bit of noise going past my window (not enough to keep me awake), and also an insanely long line for breakfast which was good, especially the biscuits, peaches and yogurt. It's...

"A very welcoming atmosphere. The room was quiet, clean, and cozy. We'll definitely stay here again when visiting the locale."