Find hotels in Newland from ฿1,503

"Overall the property is very good. Very polite, friendly and helpful staff. The reception and common areas are impressive. However, the condition of the room was not great, in fact it did not meet Marriott standards. "

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That said, the sole reception staff member was excellent. After a couple of prompts, and while clearly managing the desk alone, he moved us to a suite around 9pm, resolving the issue before bedtime. He also explained the water system is quite old, which may account for the pressure. The pool and spa were clean and functional—the sauna and steam room were up to temperature, and the gym well equipped—but overall felt dated and didn’t match expectations set by the price and photos. We didn’t use the restaurant/bar on the evening or for breakfast- there were no evident menus beyond an A4 printout, and pricing felt high; it was empty whenever we walked past. More generally, the hotel doesn’t match the polished Expedia photos. It looked dated, and even after the room change, the amenities and bedding were below expectations, particularly compared to Premier Inn. In summary, excellent staff, but the property and value for money unfortunately fell short"

"Did not use the pool. Air ok Staff exception"

"Great stay, clean, friendly and good food. "

"The drainage in the shower is not draining well"

"Comfy beds, clean room, friendly staff, handy to have the room key on my phone."

"Very nice. "

"Pros : The shower must be the best I have ever used in any other hotels I have ever stayed in .I can say that there is a good quality -price relationship between both . However ,I would suggest if the could provide a foldable table and /or chair because many people may use it for eating or working although,I believe that this hotel has been thought just to stay overnight and go. Besides ,we found stains in one of the pillow covers with old makeup stains . They should dispose it instead of still provide it to guests because it may give a bad impression."

"The facilities in this hotel are brilliant, the staff cannot do enough to please you. The fact i got a complimentary upgrade made it even better. Will return again."