โรงแรมใกล้ศูนย์ศิลปะนิวแฮมป์ตัน, เบอร์มิงแฮม

"Fabulous friendly hotel. I'll definitely be back"

"👍"

"It was a pleasure staying at the hotel. It was easily accessible, had clear instructions and was to my surprise neat and petite. It came with all you need for a comfortable stay. I could not find any flaws in the stay. 5✨’S."

"Nicely furnished room, clean and tidy, nice stay, breakfast good,,probably breakfast heat lamps be better turned up to make food hotter, if possible, overall, very enjoyable,, needs more information, signs how to get to back of the hotel, to use the car park"

"Very comfortable and well furnished flat, with a fully equipped kitchen and free parking. Great communication and very convenient location for the train station, football ground or Wolverhampton centre"

"The room was just what I needed. Was in town for the Premier League. Conveniently located to the train station and an easy enough walk to Molineux."

"Perfect for our short stay & really appreciated the early check-in. Reception were really helpful."

"Nice hotel."

"Nice stay for the short while I was there."

"Very reasonable accommodation for the price, in a central location close to the train station. The property itself was in need of some modernisation and a deep clean in places but overall it was quiet and comfortable, with a basic kitchen and secure parking. Check-in instructions could have been clearer and ideally sent in advance of the check-in time."

"Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t...

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "

"Great location for the city, clear intructions for check in. Easy peasy."

"The customer service was not good, the communication was hard and the staff was not welcomming"

"The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel"