โรงแรมใกล้ศูนย์การค้าแมนเดอร์, เบอร์มิงแฮม

"Fabulous friendly hotel. I'll definitely be back"

"The room was just what I needed. Was in town for the Premier League. Conveniently located to the train station and an easy enough walk to Molineux."

"The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel"

"We only stayed overnight. No issues with booking or check in"

"Very good "

"Clean room , comfortable bed and fluffy towels . Friendly staff ."

"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"Very reasonable accommodation for the price, in a central location close to the train station. The property itself was in need of some modernisation and a deep clean in places but overall it was quiet and comfortable, with a basic kitchen and secure parking. Check-in instructions could have been clearer and ideally sent in advance of the check-in time."

"Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t...

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"The customer service was not good, the communication was hard and the staff was not welcomming"