we never stayed, as the staff called about changing our room and when i asked for information she was very rude and then hanged up on me.
never been corrected.
This is proving to be very comfortable & convenient & Im considering a longer stay with my business in Newcastle ongoing, I cant think of a better location for being central to the city & it allows me to at the end of the day being able to switch off & wind down & enjoy the peace & privacy this place has to offer.
The place wasn’t cleaned. Floor was dirty, kitchen cupboard and drawers were dirty with lots of ants crawling. No free wifi available, TV with no signal, AC remote with missing battery. I wouldn’t recommend it to anyone.
We stayed here several years ago and the apartments were great. We would not stay here again. Only towels provided, no face cloth, hand towel or floor mat provided. No tea towel. Dishwasher tabs provided, No dishwasher. Certainly gone to the pack. Watch out for the man in Unit One, he likes to lay down the law.
Christopher
เข้าพัก 2 คืน, ตุลาคม 2025
ตรวจสอบแล้ว
2/10 แย่มาก
ผู้เข้าพักจริง
28 พ.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, การติดต่อสื่อสาร
The room was very unclean and will never stay there again
So far so good. The design of the building has cleverly incorporated the particular angles & slants of walls & corners to ensure that no one else in the other units can see their neighbours either from inside or from the private balcony
Suits me for the time being.
The cleaning staff are very helpful & friendly. A couple of standard items broke in the unit as in the hairdryer & the kettle but thats to be expected when these items are constantly used by ever
Rachel
เข้าพัก 8 คืน, พฤษภาคม 2025
ตรวจสอบแล้ว
6/10 พอใช้
Deirdre
13 มี.ค. 2025
ไม่ชื่นชอบ: การติดต่อสื่อสาร
The apartment was neat and mostly clean. Unfortunately the area is noisy with neighbours constantly slamming door and screaming.
Stairway is dirty and full of rubbish. Allotted parking always taken by others
Property was dirty upon arival. Manager organised cleaner to attend. Property still appeared dirty with what appeared to be food stuck to blanket and hairs through the beds. Ended up not staying and was refused a refund or compensation. Will be following up due to breach of consumer rights.
The apartment was not as shown in photos with multiple holes in walls and damage. While inside was not to bad, it was very dirty outside the apartment.
Apartment was very tidy and plenty of room and would probably stay there again. The only issues were that the shower constantly dribbled all night (needs new washer). Car parking was good the first night. Someone took our park the second night. We had to park on the street. 2 or 3 broken cars around the property made it look untidy.
Wayne
เข้าพัก 2 คืน, พฤศจิกายน 2024
ตรวจสอบแล้ว
6/10 พอใช้
Arthur
17 ม.ค. 2023
ชื่นชอบ: การติดต่อสื่อสาร
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Blind missing in bed room , the other wasn’t working , lounge dirty , above dryer full of dust ,
No coat hangers , very noisy room
Nothing good.about this place apart from the fact its cheap. And nasty. You book for 2pm check in they tell you its actually 3pm then say not ready until 7pm. Hopeless!
Aircon doesn't turn off. No fan in bathroom complex is noisy and backs onto main road, do yourself a favour and dont stay here
Accomodation is absolutely filthy. Every piece of furniture is damaged and disgusting, floors were sticky and unclean, the sink had mould in it. Looks nothing like the photos and the area is very dodgy. The accomodation is almost certainly commission housing being rented out illegally. Avoid at all costs, stay away.
Firstly the place & surrounding didn't feel safe, unit had dirty feel, no blinds on main bedroom, the sound from neighboring property's were disturbing. The carpark had run-down cars with smashed windows, after looking at google reviews stating that a car had been stolen, blood on walls etc, we felt it wasn't safe for our young family to stay at this location so after 20-30 minutes we vacated
The property was very dusty and the room was quite stuffy. The couches were worn out and the bathroom door lock was broken which caused us to be locked out of the bathroom, there was no sanitary bins in the bathroom either. The linen wasn’t allergy friendly and the quality should be improved. The beds are sagging causing discomfort when sleeping. Otherwise the apartment is a good size and provided towels:)
Other than being close to food shopping there is not one thing positive about this place.
Disgusting
Everything is broken
Crumbs in beds
Stains on sheets
Doors broken
Blinds broken
Remotes don't work as batteries missing
Toilet seat unattached
Uncomfortable beds
I have travelled a lot for business and this is BY FAR the worst place I have ever stayed at.
Do yourself a favour and never stay here!!! It makes sense now why this was the last one available
In future I would travel further.
Avoid at all costs
Stuart
เข้าพัก 1 คืน, พฤศจิกายน 2022
ตรวจสอบแล้ว
2/10 แย่มาก
Greg
27 เม.ย. 2025
ไม่ชื่นชอบ: การติดต่อสื่อสาร
I did not recieve all & when I tried to ring to see if it could be sent to my phone the automated answering system could not help at all. As we had an important engagement to attend we gave up in disgust and found alternate accommodation at another location. This therefore cost me extra and almost ruined our day Both myself and my wife are sure that we will not use you again
Do not believe what you see with the pictures they post of this property it is disgusting inside and out.
The unit was not clean at all hair and food on the floors, the bathroom tap had literally fallen off and the windows in the bedrooms did not close.
I.was told 3pm checking in we didn't get in untill after 4pm as the cleaner was cleaning the unit.
They say no smoking but the whole unit block inside is filled with cigarette smoke which filters into the apartments.
DO NOT STAY HERE
This property is not as it appears. The foyer lock did not work meaning the o ly barrier between you and your belongings is 1x coded door. I questioned how often the code is changed and received no response.
There was 1x knife on the drawer which had rust on. The rooms were dirty and had stains all the walls and curtains. The drawers in the kitchen were also dirty. The sofa was so old and broken I used a coat to sit on. I wedged cushions behind the door to prevent entry. There were sirens and noise often and broken cars that have clealry not been moved in quite some time. It was the most unsafe I have ever felt.
Do NOT stay here. Cleanliness was beyond substandard/non existent, beds had springs sticking through to the point where we got an air mattress out of the car. The worst part was getting back after a concert to find that a “cleaner” had been in well after check in time to set up an extra bed that we didn’t need, and had left the front door wide open and the back door unlocked when everything had been secure when we left. Several complaints were met with dismissive comments and not even an attempt at an apology. Bathroom leaked to the point where the carpet outside was wet (leak was under the floor, not in the bathroom). Place hadn’t been properly cleaned in ages, and the kitchen did not contain basic items despite being advertised as being fully equipped - for example, no washing up liquid, chipped plates, no tea towels. There were cockroaches in the kitchen cupboards, and stains on the bathroom floor mats.
The property had many things that needed attention and looked like it was in the middle of renovations.
There was a shower screen that was broken off and stored at the top of the built in wardrobe that looked like it could have fallen out on someone.The smoke detector was also removed and stored in top of the wardrobe.
The beds were poor quality and bowed. The external doors did not look like they closed properly and some of the internal door hardware was not fastened properly. The property was also not cleaned well enough.
We thought that we must have been given the wrong unit number and that it wasn’t ready to be stayed in.
When we rang to say we weren’t comfortable staying there and if they had a different unit to move to we were moved to a much nicer unit at a different property.
We appreciate the customer service and the upgrade to a much nicer property in a nicer part of town.
We won’t be staying at the bluefin apartments again and would not recommend the apartments to others but we appreciated the approachable staff who accomodated our late request to move elsewhere.