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"Staff could be friendlier. The common areas seem to be overcrowded by people who are not staying at the hotel, which is fine but something to be mindful of. Overall, this hotel was a 10/10. The staff at the rooftop bar could be friendlier. "

"Nice place If looking for the perfect location for tourist."

"It was a clean and safe place. The staff was extremely helpful and nice. Checking in and out was a easy breeze. I would absolutely recommend. In a great spot near the train station and great eateries. Definitely would stay again."

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."

"Everything was perfect, I would definitely stay again. "

"The check-in process was quick and seamless. However, it would be helpful to offer a wider selection of teas in the room, including green tea, as well as additional bar beverage options. The service at the bar downstairs could be improved, as the staff member assisting me was not particularly helpful. Additionally, I would appreciate the option to check out later than 12pm."

"Muy limpio el hotel y muy amables todos y cerca de literal todo muy buena ubicación"

"Excellent, very clean and well maintained "