The room was very neat. The staff was excellent. The halls and common area were beautifully maintained. The mattress on the bed was uncomfortable. I suffered back pain the next two days. Outside of the mattress issues, I have no other complaints.
First off the front desk agent, Linda was great! She was so courteous & helpful. Really made us feel welcome. The room was comfortable and just what we needed since we had our two year old with us. The fold out couch was perfect. Room was cool, bed was comfortable and we loved the shower.
The overall property is very nice and clean.
The staff was super friendly and helpful. My room was also very clean. It was quiet and very accommodating .
I enjoyed my stay at Courtyard Marriott on the West Bank. The hotel & my rooms were very clean. The staff was friendly and very helpful. This will be my favorite hotel to stay at when visiting New Orleans.
The property is currently under renovation however the property was clean, staff was very friendly, the pillows were very flat and the e water pressure for the shower was very low. We didn’t eat breakfast or dine at the bar. Overall experience was good.
4th floor rooms are hot during the summer months. Switched to another room on my last night there and it was hot too. The staff was very nice in helping me switch rooms. Property looked like they had renovations going on but that didn't bother me
The lobby area needs attending. There was so much rubbish on the floors, that we were confined to our room. Housekeeping should be ashamed of themselves for not vacuuming those carpets. Luckily our room was very comfortable and attended to, or we would have left. Just glad we were only there for one night. Do better Marriott.
Every staff member we encountered was extremely courteous, friendly, helpful and offered great customer service!
Truly one of the best experiences we have ever had with a hotel staff.
The rooms were clean. Had to be moved because of construction noise but it was nice even with the construction going on. Love the indoor pool. Outside sitting area could be cleaner and I wish they served breakfast. Overall friendly, helpful staffand new rooms are nice. Best stay I have had in awhile at a hotel.
The staff here are always so helpful and wonderful. The beds are comfortable. You get a peaceful sleep and the check in and out processes are smooth. Every time I'm in the area, I make it a point to stay here. I have yet to be disappointed by anything.
Love staying here. I do regularly. However, Sunday night my keys didn’t work. I called repeatedly. No answer. I went downstairs and she was no where to be found. Others were looking for her also. Later on after returning for dinner she was just sitting there on her phone. She was not greeting anyone or even acknowledging them. The other lady was wonderful
Excellent Hotel in the Westbank area, great staff, clean and quiet rooms, nice lobby with bistro, perfect for any trip.
เข้าพัก 3 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Horace
1 ก.ค. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The location was suboptimal, being across the Mississippi River from the French Quarter, although by car it was only 12 minutes away. The staff was very friendly and professional. However the room furniture was worn with a noticeable foot long tear in the lounge chair. Overall the price was decent, and the hotel staff was excellent, but I would spend more to be closer to restaurants/bars that New Orleans is known for.