Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
2/10 Terrible
"I actually did not stay. The property was not up to the standards that I like in a hotel. I put in a refund with Azul which was granted. I was only on property for approximately 45 minutes. Property is old. They only were serving hamburgers for lunch. Definitely not the level of hotel which i would stay in. The online looked good and reviews read decent, but the actual hotel was not up to par."
"They had free paddle boating and paddle boards. But Expedia needs to make sure customers get the rooms they pay for...
3 different rooms till we got what we paid for than had to pay additional money"
"My biggest issue with RIU Palace Negril was the cost of adding a guest. Before arriving, I checked online and spoke with RIU representatives, who indicated it would cost about $400 to add someone to my room. I was told I couldn't modify my reservation because the hotel was sold out, even though I wasn't changing rooms - I wanted to add a guest.
When I arrived, I was informed the actual cost would be over $800. At that point, I had no realistic choice but to pay it. Had I known the true cost in advance, I would have made a different decision. My room was about $1,100, so for only a few hundred dollars more my guest could have had their own room and bed.
Other issues included:
The room I selected with two beds was not provided, forcing my friend and me to share a bed.
The A/C was not adjustable.
The TV didn't work.
There were only two outlets in the room.
My reservation was changed when I added a guest, and I couldn't check in without them present.
A fire alarm went off at 6:51 a.m.
The floor outside our room stayed wet throughout our stay despite reporting it.
Food quality was below expectations.
Only one bar remained open after 6 p.m., and it consistently smelled like sewage.
The pool closed at 6 p.m.
Taxi prices were excessive—about $40 per person for a 15-minute ride.
Overall, I left feeling frustrated by the pricing practices and disappointed by the overall experience and the hotels communication. Confirm all pricing and room arrangements in writing before booking."
"Beautiful place to stay in Negril if you want to avoid the resort and get a more familiar experience right on the beach!! Everything was spot on can’t recommend this place enough hopefully I will visit soon at least once a year 😜"
"The staff did not know how to use the cash register. They made charges to our room even though we paid cash at the bar and the restaurant. Meaning they charged us twice for the same items. The bill also stated we made purchases from the gift shop, which we did not. We did not notice the charges until we reviewed the itemized bill. We will never stay here again."
"This property had the potential to be excellent with all the palm trees, the name was ideal (Negril Palms). Upon arrival, right by the door entrance is machinery covered with blue tarp. Hence, the first impression implied ‘we don’t care’. Our family were attending a funeral, and 11 members stayed at Negril Palms. It was shocking that we all had similar experiences. The rooms are spacious, but with very poor care, and the room cleaning staff pay no attention to detail. No amount of laundry will get the rags and towels back to white, a full replacement is needed even with the shower mats for the floor. With industrial strength chemical, the commodes staining can be easily rectified, but you only have to care about your guests experience. On a good note, the kitchen staff saved the trip, Miss Samatha we thank you for the excellent breakfast services. Not sure we’ll be repeat Negril Palms guests, or recommend it to friends or family. Please take the opportunity to improve this exceptional property."
Are you looking for a romantic holiday? Couples choose Negril for its beautiful beaches, beautiful sunsets and great live music scene. If you want to spend some time strolling through captivating scenery with your love, you might make a visit to Booby Cay, Royal Palm Reserve or Negril Watershed Environmental Protection Area.
What's the best place to stay for a romantic getaway to Negril?
The SPA Retreat Boutique Hotel is a favourite hotel for couples, and features a full-service spa and a beachfront restaurant.
When is the best time of year for a romantic getaway to Negril?
If you're looking forward to lots of outings with your partner, take a look at these details about year-round temperatures in Negril: The hottest months are usually August and September, with an average temperature of 28°C, while the coldest months are February and January, with an average of 26°C. The rainiest months in Negril are May, October, September and August, with each month seeing an average of 214 mm of rainfall.
What is there to do in Negril?
There's nothing better than experiencing a new place with your sweetheart, so consider checking out all there is to see and do in Negril. Couples looking for a little of everything will enjoy Negril for its beaches, sunsets and seafood restaurants. Seven Mile Beach, Negril Cliffs and Negril Hills Golf Club are worth a stop when you're out and about.
What's the best way to get to Negril and around town during my romantic getaway?
This information about transportation options in Negril might help your romantic getaway go off without a hitch: To get to Negril, you can fly into Montego Bay (MBJ-Sir Donald Sangster Intl.), which is the closest major airport, located 32.4 mi (52.1 km) from the city centre. If you'd like to venture out around the area, consider renting a car to explore more sights.