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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Perfectly located, the hotel and its amenities were perfect for my needs. The feeling of cool opulence matched with friendly staff, clean comfortable rooms and an epic breakfast buffet - what’s not to love?"

"TOP-Service! Die Zimmer scheinen etwas in die Jahre gekommen. Dies ist nicht schlimm und für einen City-Trip sind die Zimmer ausreichend. Man merkt lediglich, dass das Hotel schon ein paar Jahre alt ist. Die Lobby hingegen mach einen super modernen Eindruck, hier scheint man schon mit der Renovierung durch zu sein. Warum meine Bewertung dennoch eine 5 ist hängt am Personal. Hier ist man stets freundlich und hilft dem Kunden. Die Koffer am letzten Tag noch bis abends dort zu lassen war nicht...

"Superb hotel with the most attentive staff. Been a pleasure to stay here on more than one occasion. Great location also."

"The neighborhood is greta , the hotel magnificent"

"Staff was great and room was spacious by London standards What makes it great though is the location. Convenient and walkable to so many sites!"

"Clean room, good service, beautiful hotel and a nice location!"

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Hotel con muy buenas ubicación, excelente servicio . Volvería"

"EVERYTHING about this property was perfection. The room, massages, staff. Will def go back."

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"The doorman is a racist. If you are not caucasian, don’t go. It’s wasting money to be discriminated and ruin your trip. The little miserable old doorman looking just like Harry Potter’s Dobby must be fired."

"Staff was so helpful. Breakfast buffet was incredible. Beds comfortable. Had two bathrooms in the family room. Five of us stayed in the room comfortably. Location perfect for visiting sites in Westminster by foot and others by train."

"Lovely stay thanks"

"Upon arrival for our one night stay we were told that our room wasnt ready despite us being there 45mins past the check in time, so we were invited to have a cocktail in the bar whilst we wait, not a big deal. Then a few more things went wrong, we were sent to the wrong room then the correct room wasnt what we booked. So a pretty disappointing start but with the help of 2 lovely staff members Joe and Ryan, they not only resolved the issues but as an apology far exceeded our expectations and this...

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Room was spacious and clean. Good view over the harbor. There is a bit of a walking distance to the metro station but probably fine for leisure travel. A supermarket near the metro so pretty convenient for resupply."