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"Great service "

"Expedia sent me a message saying "Guests loved the breakfast. What about you?" -- How can Expedia make such blatant mistakes?-Urban Hotel is nice, -one of the better hotels I've stayed at here in Ukraine.-But they don't offer breakfast. You can buy a cup of coffee for 20 hyrivnias. Expedia should do a better job sending out messages to travelers on trips.-"

"It was fine and clean. The bathroom counter was big. It did not have drinking water, air conditioning, a small convenience store or a fridge. The parking was good and easy "

"the reception "

"The staff could not have been more helpful. The rooms were well appointed and very comfortable. "

"Great customer service, excellent breakfast and clean. "

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