Godt ophold i dejligt værelse. Området er meget livligt og gaden til selve gentile suite er en anelse skummel. Indgang til selve hotellet er igennem låge i port og på 1 sal. Personalet utroligt hjælpsomt og vi nød vores ophold. Det er lidt lydt på værelset.
Ideally located near all the sites and restaurants. It was an incredible value for the money. Finding it is tricky, there is no sign. Nothing. You must walk through an old 4 foot barn looking door to enter the courtyard! The courtyard isn’t any better, old and dilapidated. The B & B is one floor up. Once inside it is all marble and shining just like the photos. My room was two floors and was huge. The AC worked great. The fridge was a plus. I slept well as it quieted down at night. Be aware the housekeeper leaves the balcony door open when she is done. I didn’t realize this until the second night as it is hidden behind curtains. If I had stayed longer, I would’ve told them to absolutely keep the doors locked at all times. Getting a taxi for the airport is also tricky as none of them seem to be able to find the bed and breakfast. I recommend walking to the right when you exit and then order a taxi since it is a busier street. Most locals use the app Free Now to order a taxi. It is owned by Lyft.
This property was fantastic! The rooms are huge and check in and out were seamless and flawless. The service is amazing! I definitely highly recommend and cannot wait to book another stay here. Also, Eugenio was a pleasure and always very accessible.
Climate control was fine. Great host. Rooms large and newly decorated. Only con is that the hotel is on a pedestrian street so you have to walk a couple of blocks on cobblestone streets or pay about $60 a night to park blocks away. Also check in was confusing. Very hard to find the property!!!!
Since it is inside the old town, it was so convenient and easy to enjoy many treasures in the old town. You need to walk a bit after you get off from a taxi, but a short walk.
Eugenio and his staff were very professional and kind. He was extremely helpful and friendly. We were conveniently located right in the heart of the historic area.
My partner and I had a wonderful stay at Gentile Suite, Naples. The rooms were spotless with all amenities and the location in the heart of the Centro Storico was perfect. We loved the old building which was full of character. However the best thing was the host Eugenio - he couldn't have been more welcoming and ready to help us with every detail. In fact the first night he even got us a table at a lovely restaurant, showing us the way. We visited five major Italian cities during our 21-day trip through Italy, and Naples stood out as our favourite destination - Eugenio's warmth and enthusiasm played a great part in this.
Positives:
- Great location in the Old Town
- Very clean and room was made up daily
- Huge bathroom!
- Great air con
- Able to leave bags at property til our flight on day of check out
Negatives:
- Communication was very delayed to organise arrival (messaged while we were in the airport, waiting for our flight). Messages go unanswered until day of check in.
- Luckily we avoided this (just!) but there is a €15 surcharge if you don’t arrive for check-in before 20:30pm
- Would have preferred an in-house breakfast but instead you take a voucher to a nearby café. It’s still a nice breakfast but just our preference to stay in-house with multiple choices.
- Pillows were very flat and didn’t offer support for the neck
- Reception bathroom was out of order on day of check-out. Not essential but we weren’t able to freshen up before our flight and no solution offered.