Find hotels in Napili, HI from ฿6,267

"We have stayed at Gardens at West Maui every few years for the last twenty years. It's been our favorite place and we've recommended it to dozens of family and friends. Never before have had anything but an excellent experience. This trip was EXTREMELY DISAPPOINTING. 1. Dogs were barking every night. Many dogs. Very loud. Awakened us many times each night - as well as barking during the day. 2. Maintenance seems to have been stepped down. Place appears shabby. There was rust in the show, mildew on the bathroom ceiling, uncleaned smudges on the glass wardrobe doors and grimy bathtub. 3. The dryer vent for the unit was missing and a rather large bird seemed to be nesting and trying to get into the unit. It was very very noisy and breaking the aluminum vent away from the wall. By the end of the trip it was sticking it's head through to look at us. I did not use the washer/dryer as I kept thinking the vent must be full of bird poop. The lady at the front desk was very nice during check-in and helped us with the TV which took a minimum of 10 minutes to come up. Sorry to report this as we've had many wonderful visits to this resort and it's sister property, Kahana Sands. But this trip was a bitter disappointment."

"Beautiful condo with stunning views. "

"Pauline, the hostess, was friendly and responsive. The unit (220) had a great view of the ocean and Molokai from the balcony, and was right next to a beach (Napili bay) with great snorkeling. A big upgrade from Kihei, where we've stayed the the past. We'll be back."

"Overall it was nice. No real complaints- very old school- it’s like stepping back into the 70’s… "

"I dont ever leave reviews. But my experience at Napili Kai was so amazing that, I felt like i owed it to the staff to leave a postive review. Honestly, my family vacation could not have been any more perfect than what it was and thats thanks to the staff. The room was great, the amenties were beyond what i expected and the cleanliness of the resort was top notch. "

"Clean room amd friendly staff."

"No wifi, no water, no communication, no safe access to the beach, cleaning every 3rd day only, no apologies..."