Kagaya creates a haven of tranquility with both indoor mineral and outdoor hot springs. Guests enjoy rejuvenating spa treatments, savor traditional Japanese breakfasts, and explore the garden or on-site shopping while staying connected with complimentary in-room WiFi.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Breakfast included
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Sign in to view eligible discounts and perks. More rewards for more adventures!
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
Hot springs access available from 3:00 PM to 1:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 15 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is Kagaya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Kagaya?
Self-parking is free at this property.
What time is check-in at Kagaya?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at Kagaya?
Checkout is at 10 AM.
Where is Kagaya located?
Situated in Nanao, this luxury ryokan is within a 5-minute walk of Notohanto Quasi-National Park, Wakura Onsen Public Bath and Tsujiguchi Hironobu Confectionery Art Museum. Wakura Showa Toy Museum and Wakura Showa Museum are also within 1 mile (2 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I visited the hotel around the same time last year while COVID was still a popular word. The service quality remains high this time though the price is higher which could be expected. We stayed at a room on 10th floor overlooking the sea and enjoying the picturesque view. We had our superb meals served inside our room by a young lady Rika San who was professional. I noticed a whole family of sea lions/ otters(?) swimming in the early morning just around the harbour dam downstair. We opened the windows in the morning while breakfast was served to have a catch of the fresh air. A seagull almost flew in probably being attracted by the smell of grilled salmon! Another time of wonderful lodging experience in the same ryokan, nice!
Fantastic service, food, hot springs and entertainment! They gave a birthday gift as we mentioned that we are celebrating a birthday at the reservation!