"Beautiful hotel. I paid extra for a deluxe double room, which was lovely overall. However, one downside—never mentioned during booking or at check-in—was that the room didn’t have an external window. Instead, it faced the bar area, so there was no natural light in the room."
"We had a really nice 2 night stay, we checked in earlier as our room was ready, which was a lovely start.
The hotel was beautiful, the service was excellent, the bed was very comfortable, the shower hot and powerful.
We enjoyed some nice food in the atrium bar, a lovely afternoon tea in the 1853 restaurant. And some nice 6 oclock gin on the terrace - all with fantastic service.
The only negative was the room was so hot it was uncomfortable, a fan was provided and was really needed. There...
"Il start with the bad bit.i waz travelling on my own & was very tired & hot i had booked this hotel because it said it had free parking. After driving around in circles for 20/30 mins i tried to ring hotel no answer i tried about 20 times by now i was so upset and wanted to go home.i found a place to park & walked to the hotel. The lady/owner was lovely explained how to get to carpark. SO my suggestion is for that to be on the booking forms.my room was amazing it was spotless bed so comfortable....
"A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too."
"We enjoyed our stay at the Apex City It was a wonderful visit to Bath. The staff was so helpful and very friendly. The location is walkable to dining, shopping, and sightseeing. The hotel was also very clean and quiet despite being on a busy road and having tour groups staying at the hotel. I would definitely stay here again. For reference, we did the bed and breakfast in a family room. "
"Would definitely stay here again. One of the best showers and towels I have had in a hotel. Well thought out rooms.
The breakfast was really good and plenty of choice.
Staff were all friendly and helpful.
The hotel was close to all the sights and to the shops and lots of good restaurants close by."