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"Friendly and responsive staff."

"The mountain view."

"The place is big for my whole family. The staff are nice and they love the room service."

"Very nice location. Big modern rooms and CR. Very nice interior design. Well maintained. At par with manila hotels. Strongly recommended. Affordable room rates."

"Wonderful and friendly staff!!"

"A big improvement since I stay here 5 years ago.very nice,lots of Parking, Swimming pool is massive. Quiet. Very friendly and helpful staff. I book 1 night and extended . Close to Naga Airport.thank you. Will be back again."

"The room is always immaculate. The staff are very helpful. "

"Bus terminal is just beside the property. Staff are very courteous. "

"Good job"

"Pros: has a 24/7 cafe downstairs although I did not try anything there; wifi is good for the Philippines starndard; bed is comfortable; aircon works okay; mart beside the hotel; room lights are great; it has a window and a balcony Cons: staff not friendly, shower is weak and water heater not great; bathroom seems unfinished with workarounds holding the tap or things like that; a bit costly for what it offers to a solo traveler; room is small"

"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"Yes room was spotless staff extremely pleasant, friendly & helpful. Excellent breakfast service "

"Staff very kind polite, service excellent, very convenient location to bus terminal, and Sm Mall , local vendors 7-11 next door very practical, enjoyed my stay ☺️ "

"Rooms were spacious and comfortable. There were restaurants nearby so food options were not limited. Property was not too far from the city centre. Plenty of parking available in the back. Staff were all friendly and helpful. 10/10 would stay here again!"

"Everything was like brand new. "

"Clean room and enough amenities"

"Very nice hotel people and the staff are very friendly. Yes, I would stay here again"

"No amenities like soap and shampoo"

"Det ligger godt midt i Naga. Der er ikke noget dårligt at sige om dette hotel."

"Great"