Eix Lagotel Holiday Resort

Property class: 4

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Located close to Albufera Natural Park and Playa de Muro, Eix Lagotel Holiday Resort provides 2 poolside bars, a corner/local shop and a terrace. Adventurous travellers may like the cycling at this hotel. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Single Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Apartment, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds

Family Room, Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

Apartment, 2 Bedrooms, Balcony

  • 53 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10
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About the area

Located in Muro, Eix Lagotel Holiday Resort is on a lake. Alcúdia Port and Pollensa Port are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Don't miss Hidropark. Scuba diving and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Muro travel guide
Map
Carrer del Circuit del Llac, s/n, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • A clear turquoise sea, a sandy beach, and a resort with white buildings and palm trees.
    Playa de Muro
    16 min walk - 1.4 km
  • A beach with clear turquoise waters, a sandy shore, and distant mountains.
    Alcúdia Beach
    4 min drive - 2.8 km
  • Lake Esperanza
    16 min walk - 1.4 km
  • Platja dels Francesos
    18 min walk - 1.5 km
  • Alcúdia Port
    6 min drive - 5.3 km

Getting around

  • Inca Station
    23 min drive
  • Palma de Mallorca (PMI)
    64 min drive

Restaurants

  • Numa Beach
    17 min walk
  • L’Épicerie Alcudia
    4 min drive
  • Gelats Artesa Valls
    18 min walk
  • Picco
    4 min drive
  • Can Pescador
    4 min drive

About this property

Eix Lagotel Holiday Resort

  • Upscale family-friendly hotel near Playa de Muro
  • Located close to Albufera Natural Park and Alcúdia Beach, Eix Lagotel Holiday Resort provides 2 poolside bars, a corner/local shop and a terrace. Active travellers can enjoy cycling at this hotel. Treat yourself to a manicure/pedicure or other spa services. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
  • Other perks at this hotel include:
    • 3 outdoor pools and a children's pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a free local area shuttle and bike hire
    • A children's club (surcharge), ping pong and a TV in reception
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 251 rooms feature comforts such as furnished balconies and air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 30-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, fridges and heating

All-inclusive details

  • All-inclusive room rates at Eix Lagotel Holiday Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Entertainment

  • On-site entertainment and activities

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 6 indoor padel courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • 6 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 5 November and 9 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • In-room safe fee: EUR 13 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Eix Lagotel Holiday Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Eix Lagotel Holiday Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Eix Lagotel Holiday Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Eix Lagotel Holiday Resort?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Eix Lagotel Holiday Resort?

Checkout is at 11 AM.

Are there all-inclusive benefits at Eix Lagotel Holiday Resort?

Some rate plans available at this property are all-inclusive.

Where is Eix Lagotel Holiday Resort located?

This family-friendly Muro hotel is located on a lake, within 2 mi (3 km) of Playa de Muro and Alcúdia Beach. Albufera Natural Park and Hidropark are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eix Lagotel Holiday Resort Reviews

8.0

Very good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 144 out of 473 reviews
Rating 8 - Good. 206 out of 473 reviews
Rating 6 - Okay. 88 out of 473 reviews
Rating 4 - Poor. 22 out of 473 reviews
Rating 2 - Terrible. 13 out of 473 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, near the beach , bar and restaurants, with pool and kids area to play , great for families.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Swimming Pools are excellent Rooms are functional but basic Requires separate areas for smokers/vapers around the pools. Breakfast is basic but satisfactory. Needs larger cups/mugs for tea/coffee.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing was bad. The wifi. Good shows and games. Would go back
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arriving to checking out all the staff were excellent with smiles and helping people with whatever was needed. Our room was cleaned every day. I think this hotel is fabulous for a multi age group because it certainly caters for all ages with multi pools which we took full advantage of the adult only pool. Free parking. On reading previous comments regards mosquitos we wore repellent bands and Avon so soft and was not bothered with them at all, we notice some people also brought citronella tea lights for the tables in the evening watching the great entertainment however the hotel does have repellent lanterns above you on the canopy.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to beach and 5 mins from downtown.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time. Clean, friendly and helpfull staff.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided all I expected for a base for a short visit. Staff very welcoming and helpful
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent with great pools. Travelled in April, so hotel a little quiet, suspect a lot livelier during the Summer. Although a little out of the way, the hotel's frequent free bus to the beach an absolute boon. Disappointed with the view from the room on Poolside side of the hotel - new sports complex spoiling the view a little. Overall a very good hotel.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good, the room was clean and the staff were helpful. The only shortcoming finding parking area.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good, clean hotel for the price. Beware mosquitos.

For the price, this hotel probably exceeded my expectations. It was very clean, tidy, back to the basics, no frills accomodation. The staff were really helpful and friendly. Onsite supermarket was well stocked and well priced. The adults only pool/bar was amazing. The evening entertainment was a bit naff. The breakfast buffet had lots of choice. Good location. Easy to walk to beach etc. the biggest drawback was due to the proximity to that lake, there were mosquitos everywhere.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our family long weekend

Enjoy our family long weekend stay. Like there was an adults pool as we had no children with us. Only comment would be bar snacks there as we had to go over to other pool. Didn’t have to be much just something light? But everything else was great. Thanks for helping us make treasured memories!!
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service

Overall better than average for 3rd stay

My 3rd stay at this hotel for our annual cycling holiday. Pros - for cycling, great variety of food for half board, self service laundry, being able to bring bikes to the room. Cons - mosquitoes and poor Wi-Fi. On this trip only, the mattress in my room does need to be changed. Some of my group complained the level of cleanliness in the bathroom was below par. Service levels in the restaurant and reception were always were always friendly and warm
Stayed 6 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel – we really enjoyed our stay. The hotel grounds were a bit smaller compared to other hotels we’ve stayed at, which limited the places where you could dine, walk, or relax. The hotel was clean and well maintained, although our balcony wasn’t cleaned even once during our stay. The staff were lovely, friendly, and always helpful. We would definitely recommend this hotel
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel great amenities with 2pools and evening entertainment and good food selections. 10 mins walk to the beach and close to bars restaurants and shops. Good value for money and totally recommended.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must say, was far better than I expected. Very clean, very friendly and everything you need. Had bed and breakfast, breakfast was good. Paid for.dinner one night as I felt lazy and there was a good selection of food that tasted nice and a chef cooking fresh fish on order.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, kors of activities
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, breakfest good, room excellent, rezeption absolutely friendly.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mosquitoes. That is all.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be better (better quality)
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you really do get what you pay for. The atmosphere and amenities might suit families with kids, but it’s definitely not ideal for couples looking for a relaxing or romantic getaway. Noise levels, lack of privacy, and underwhelming service made our stay unpleasant. I wouldn’t recommend it if you’re looking for comfort, quality, or any sense of escape.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special. Fine enough for a mixed group. Loud entertainment until 11- 12 o’clock each night. Lacking chocolate at the buffet
Stayed 6 nights in Oct 2023
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It's a very noisy and poor-quality food hotel. Cleaning staff screams and makes annoying with furniture dragged on the floor since 7am, sometimes the staff-team doesn't speak English at all, food doesn't taste good and food labels are missing. Not a 4-star hotel! Stay away!
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff awful.

Asked for a high floor with lots of light as i suffer from claustrophobia, got the tinyest room like colditz , never slept for 3 days reception said there were no other rooms proved to them that there were other rooms online with various websites including there own , they just laughed and shrugged their shoulder's as if to say tough luck . I was prepared to pay extra but they just turned me away . Stay away from this diabolical Hotel.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Basic but completely ok. Suitable for families. Clean. Good bathroom/ shower. Toilet that flushes properly! Room a bit poky for 4. Quiet at nights. Some staff need training in reception and restaurant. Food fine and certainly plentiful although no frills. Restaurant a bit hectic and noisy at peak times. Pools really great - the best part! Especially the quieter Breezers fresh water pool. Entertainment ok. Impossible to get taxis from the hotel which was a problem trying to get to the hidropark. But there’s a free bus to the beach. It’s actually only 15 mins to walk to the beach anyway. You can’t really compare it to more upmarket hotels but lagotel does the job and we had a great holiday. So if you aren’t really fussy it’s ok.
Stayed 7 nights in Jul 2022