"First time travelling alone and it went so smoothly! Staff was extremely friendly and helpful, my room was absolutely beautiful and the services provided were so amazing. Would definitely book here again in future endeavors."
"We have been coming here for a couple years now the breakfast is great considering its part of room rate but would like to see them change the breakfast buffet getting a little tired"
"The hotel is lovely, well placed in Albany, close to the stadium and Albany mall. The staff are efficient with a quick and easy check in and check out. The rooms were clean, well serviced with everything needed, including toiletries, more than enough towels, gowns, slippers and everything needed for morning coffee and tea. Everything you need to know about the hotel is presented on a tasteful home page on the TV and you can log into your streaming apps or watch live tv. There is a bar fridge in...
"A no frills hotel, well located for the airport. We had a nice, quiet and very clean room, and the staff thoughtfully allowed us a late check out due to our late arrival, which was very much appreciated. We’ve stayed here about 4 times now, and will definitely do so again when travelling through the airport. Easy parking too. "
"The staff were very friendly, extremely helpful, I think they went above snd beyond with help and service, rooms were very clean and food was great the only thing we didn’t like in the dining area we were seated near the windows and it was very cold."
"Very helpful receptionist. He came out to my car and carried my bags in and then up to my room.
Very comfortable bed. Room had everything I needed for a one night stay. Even had a washer/drier and a dishwasher. Good shower with plenty of hot water.
Cafe right next door. "
"Stayed in an Urban room and would highly recommend. Very well appointed, clean, spacious, comfortable room with a nice bathroom. A very nice stay and we will be back."
"Initially I booked temporary as I wanted to see environment. Amazing staff, very helpful and friendly.
Extended my stay for One more week
Washroom very clean, I have seen staff cleaning every other hour
Highly recommended"
"I like the service provided by the staff. They are friendly and accommodating.
I am concerned that one has to request a bath mat if one wishes to have one. I think that it's something that should be available in all bathrooms. Also a hand rail on the bathroom wall would be great while one is having a shower standing in the bath tub.
Otherwise Heartland hotel Is a great place to stay."
