โรงแรมและที่พักมัลเบอร์รี่ ฮิลส์

"Upon arrival at 6:45 PM, was given key to a room that was never cleaned, still had trash & bedding not changed/made. Since it was only "suite" left, were given option to wait in regular 2 queen room while they cleaned the suite. They offered to take $20 off a non suite room, but that made no sense."

"Good breakfast! Nice place to stay"

"The person at check in counter was on her cellphone the whole time of check in. Couldn't tell who she was talking to most of the time. She also charged for the room a second time even though it had already been paid for online. Not focused on her job too busy carrying on conversation on the cellphone. "

"The hotel is currently being renovated so there is dust everywhere and some of the amenities were not accessible, e.g., business center, ice machine. We were in one of the renovated rooms and the bedside lights did not work. I'm guessing the experience would have been nicer had the renovations had already been completed."

"Microwave was extremely dirty everything in the room had dust shower curtain was dirty fridge had tape holding the shelves up in it toilet took forever to flush bathroom amenities where used and some didn't have lids on them like the shower soap but the dust was the main thing it looked like the room had been vacant for months unfortunately I couldn't get my refund back or I would have left in a heartbeat"

"It was our 4th or 5th time staying at this property. We always come back because it is clean, good staff, and breakfast. If it had a hot-tub it would be perfect."

"Dirty, appliances falling apart. Door wouldn’t lock completely, hair in sink and bathtub. Just disgusting overall."

"The location is kind of awkward. I had pre-registered online which didn’t mean a thing once I got there I had to pay a $50 hotel fee that supposedly someday I will get back. The breakfast was bare. Basics in the room was just as basic definitely would would not go back"

"Clean rooms and friendly staff"

"Staff and property were excellent; however, our four night stay needed more than a single cleaning service visit."

"The staff was nice and helpful the hotel and our rooms were clean and quiet "

"The room was a great size for my family. It was clean and the staff was friendly and helpful. "

"A quick drive to the St. Louis zoo"

"Very well kept and clean. Staff super friendly and helpful. Room very spacious and clean. Comfortable beds Thank you"

"Worst place that I ever stayed. "

"The room was clean and the staff were very nice and helpful. Parking was very good. Breakfast was good but options were limited."

"Kitchen was nice addition"

"You get what you pay for. The staff was very kind and helpful and the sheets were clean, but the floor and walls in the room were damaged, and everything looked so run down and dingy I couldn't feel confident that things were actually clean. The mattress was also hard as a rock! Just drop a few more dollars to stay somewhere else, if you can."

"Clean room. Convenient location. Breakfast ends too early on weekends. Friendly staff"

"Toilet in room 104 runs intermittently. I reported it when we checked in and nothing was done to fix it. I reported again when we checked out."