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"Staff was rude and did not feel like a welcoming environment"

"They are very accommodating! Francesca was so nice and all the staff, Ronnie, Juan, eva fun. Food is a little pricey but staying there you get breakfast and it's very good. You also must eat at Smokys!! Carlos is awesome and the food is excellent!!!"

"Everything was great, very clean, the staff were super friendly, and the ocean view and the pool eve thing was beautiful we enjoyed our vacation. However, I do feel the hotel needs more lighting in the area and some minor repairs to the property. Otherwise, everything was perfect. I highly recommend the Hotel Luna for your next vacation! ❤️❤️❤️"

"We only stayed one night before taking the ferry to Utila. I appreciated that they arranged my airport transfer to the hotel and from the hotel to the ferry. My room was near the water, but you had to walk down the sand to get to it due to construction work. This construction meant there was a lot of noise during our stay, which is why I didn't give it 5 stars. The room was quite large and clean. The bathroom was very small and could use some improvements. The food at lunch and dinner was...

"The property was an idyllic spot and an excellent place to get away from it all. The staff was exceptional and I would highly recommend Puerta Azul!"

"There is no walking access to the beach or coast. This is not mentioned on Expedia the hotel website or anywhere. Only via bus then boat during specific scheduled times. The jacuzzis advertised are not accessible without additional purchase or payment at the spa. Again this was not visible on any part of the reservation. There is no walking access to any restaurant options off property, this should be noted for travelers who did not opt for a rental car like us. Our food options were limited to...

"I really wanted to love this property because the location is beautiful, but unfortunately our experience was disappointing. We stayed here from June 16–23 with a group of seven. During our stay, our section of the property experienced repeated power outages while other areas of the hotel still had electricity. We also went two nights without hot water. We found insects in our room during our stay. I understand that this is a tropical destination and seeing an occasional bug is expected, but...

"experience so many problems at this place one that the light fixtures weren’t working second there was mold on the ceiling. We removed several times. Staff and waiters were not friendly. They would say good morning to some guest and not to others I believe because we had several issues. They were less likely to speak with us. We’re not friendly. My husband had an accident on the property and I felt like it was brushed over and not taking care of. There’s no landline. They rely on Wi-Fi which...

"Nice Beach and views"

"Todo muy bonito"

"Beautiful beach with a restaurant and bar. Additional restaurant on the property called wikki grill. Very tasty and cool atmosphere. The room was big. We liked the walk on closet. Good ac as well My only complaint was the mattress was not comfortable. There was a big lump right where you lie and the sides of the bed tapered so you feel like you will roll off. Otherwise the place was amazing"

"This place is a quiet little gem in West End. Lovely pools and grounds. Clean nice rooms and ammenities. I really enjoy staying here and I stay here often."

"If you’re looking for a tranquil and relaxing experience, away from tourists attractions, Las Verandas is the place. The grounds are well kept and the ocean views are spectacular. The restaurant on site and the poolside bar were amazing. Waitstaff very pleasant and attentive. The beach was very rocky therefore not conducive to swimming but the 2 infinity pools made up for that. We will definitely be returning for another week’s stay."

"Very well maintained and cleaned. Very helpful staff."

"The Grand Roatan defintely had the feel of a 5-star resort, but what impressed me the most was the staff. The front desk reached out multiple times throughout my stay to see that my needs were met, and everyone I met remembered my name after our first encounter which was impressive. Marine life is abundant as soon as you walk into the ocean. We paid for a night snorkel on the other side of the island, but honestly, everything you'd want to see is right in front of the property. Very impressive...

"4 noches .El hotel está muy bien ubicado el mar y vista es excelente, arena blanca y la gente del hotel muy cálida, la comida no es muy variada, pienso que podrían mejorar. Las habitaciones muy limpias el Staff muy agradable, siempre atento a nuestras necesidades."

"Air conditioning was fantastic. The staff was amazing. The property was older so it could definitely benefit from a makeover but….. the bed was super comfy the pillows were comfy. Our shower head was clogged and they replaced it immediately. The view and beach was 10/10. For the price point it was amazing. "

"decent hotel with great staff and location. i was here in this hotel in May and i will be returning here in September."