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"We requested a ground floor room , however it was a huge mistake , tv was not working the whole weekend, bathroom is absolutely filthy , shower has mould , I've never had to shower in a 4 star with shoes !!! Always a first, filthy under the bed , I would just give the Hotel a total miss , they offered to move us to another room but 1 person was elderly and stairs was not an option. There were other places more affordable , I wish I booked there."

"The management and staff at Gemstone were exceptional. Customer service at the highest level. They made our stay very comfortable and tended to all of our needs. The property is very quiet and peaceful and I would definitely stay at this location in the future. "

"They were very freindly and accomodating! More than happy to tell others about this great accomodation and location. "