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"Just ok"

"1 night stay $183.00. Walked into room and it stunk like mildew, wet carpet, locker room that has never been cleaned. Carpet was old and felt greasy and stringy. Cushions on chairs were so flat and smelled old and musky. No microwave or refrigerator of any type. Bathroom had mildew growing on shower tiles. Way too much money for this. The view was beautiful....."

"The room was musty and the floor was very dirty. The sink was stopped up and there was a piece of metal sticking out where the door stop was. Hotel has great potential just needs some TLC."

"Exceptional breakfast! And the air conditioning was great too."

"Room phone was disconnected, couldn’t find property phone number anywhere so if you needed the front desk help you had to go to the desk! The clerk behind the desk could not have been any less concerned! Shower is a slip and slide accident waiting to happen and for a 78 yr old a bit scary! Parking under the building is very limited and it is a blind drive. We pulled in one night found no spots open and no way to turn around so we had to back out around two corners. We finally parked in a...

"clean room and warm breakfast"

"Staff was very cordial and helpful. In general, the room was clean, but the bathtub could have used a little bit more scrubbing. Breakfast has a good variety and choices for the busy traveler to take with them."

"Our main reason for choosing this property was it had an indoor pool. When we checked in, we were told the pool was not working and they didn’t know when it would be back in working order. This should be posted on their website. Another issue is that when I asked for a receipt at check out the young man did not seemed pleased. He was not very receptive at all to questions or acted as if he wanted to be there. My husband did appreciate the breakfast."

"Excellent hot breakfast"

"Truly, a great choice to stay in the Roanoke-Hollins-VT activity area. Don’t think twice, it’s alright!"

"Clean, convenient location, friendly staff. Loved the waffle maker at breakfast! Would have liked an extra luggage rack in room. It was very spacious and could have easily fit one"

"Great location. Clean and comfy beds."

"I always choose this location when traveling for business in the area. Great accommodations, friendly staff, and spacious rooms. Would definitely recommend for others."

"My room was next to housekeeping room. Terrible idea. It was early morning and all you could hear was a banging noise. Never again."

"We had a room on the second floor although the hotel has a luggage cart they had no elevator to bring up the luggage so we had to carry luggage up for a weeks stay."

"ok"

"Hyatt is always an outstanding place to stay."

"Wiped out after being in the hospital all day, the staff was great at making check out fast, convenient and coffee in the lobby was perfect! Room was everything we wanted, clean, spacious and the bed was heaven. Breakfast leaves nothing to want. Huge selection and the kitchen staff kept it clean and full the entire time."

"Upon our arrival, we were warmly greeted and provided with delicious, warm chocolate cookies. Our room was spacious and quiet. The complimentary continental breakfast was adequate and it's dining area was comfortably arranged. The location was perfect, directly accessible from I-581. And the cost was reasonable."

"Very convenient location, very clean rooms (which was nice). Room had everything we needed. Breakfast was very much appreciated but mediocre quality. Overall very good experience"