Housekeeping never did the room for three days. No shampoo in room when I checked in.
Ice machines were behind doors that guest key cards did not open. Was told to go to the bar for ice and the bartender was annoyed and told me to go to ice machine.
Elevators not working on the Saturday morning, had to walk 16 flights down emergency stairs and be ferried back in an employee service elevator.
Hotel itself was very nice however, all these little annoyances tarnished a fantastic stay.