"Having read previous reviews that criticized the reception, staff, excessively loud A/C, uncomfortable beds, etc, I arrived with definite worries. Our stay could not have been better!!! The hotel was filled to capacity, but our check-in was completely smooth, even with our early arrival. The bathroom was spacious with a fabulous shower with strong water pressure. The bed was very comfortable, with a firm mattress. Yes, it is a made over former motel, but the price was very favorable and I would...
"Very nice place. Quiet. The breakfasts are included and are upscale with excellent staff service.
Unless you are young and don't care, make sure you get a ground floor room - the upstairs rooms require a walk up a large staircase, and are inconvenient.
Would definitely return. "
"We enjoyed our stay at the Whitlock (part of the same management as the Constance). Good restaurants easy to walk to. Quiet. Only thing we missed was a comfortable armchair in the bedroom."
"Super helpful staff and very convenient location for visiting the area. Our room was clean and quiet and exactly what I'd hope for at this price point. Water was HOT HOT. "
"Chatham Travel lodge was well situated for our trip further north. The area is beautiful. The town of Chatham is close by with restaurants and shopping. The guests in the room above us were noisy for a while, but not after 10 pm. The lodge is old, but the room was clean and perfect for a one night stopover."
"This family is professional and kind. I left a $100 tip because I watched attend to her guests and her two Autistic sons as well as her elderly parent. Amazing "
"It has a great location - lobby area and breakfast room look nicely updated. The room was decent but thankfully with better lighting than other Fairfield Inns I’ve stayed in. The front desk employee at check in and breakfast room attendant were very friendly and helpful
The only disappointment was the fitness room- very small with just a few pieces of similar equipment "
"The room I had must have been renovated recently, but none the less, very clean
The bathroom nerd renovation but again, was clean.
The front desk gentleman at check-in was awesome, very friendly and upbeat.
This is your basic Roadside Motel, there are eateries and fuel literally right down the road, and very convenient to I-90, right off Route 22.
I intend on using this Motel again when up there!
"
"We were attracted to the overall ambiance of Whistler's Inn. A charming B&B that was nearby the main area of Lenox, as well as within shouting distance of many places of interest. Our main contact, Lisa, went out of her way to keep us informed about our upcoming stay, and then did so much to make us feel welcome. Our only "4" rating was due to the number of stairs we had to negotiate. Overall, don't hesitate to consider Whistler's Inn for your next Berkshires visit."
