"Had trouble with the remote control for the tv. It claimed to be on one channel but was often on another and couldn't get it to be consistent. Very frustrating."
"Clean, decent sized room. Everything worked just fine. The location was convenient to everything we wanted to go to. A full sized vanity was a nice touch - I'm used to having to put all our stuff on a pedestal sink. Would definitely go back."
"This was a return stay at Eden Rock. The room is modern, well-appointed, clean, with very comfortable beds. Access to an outside area is pleasant. Quiet location, convenient to Great Barrington and Berkshire attractions. While there is no front desk or reception area, instructions for accessing the room are easy to follow."
"We absolutely loved our stay at the Black Swan Inn and can’t wait to come back!
The property is spotless, very well maintained, and beautifully cared for by the owner. The staff (including the owner himself) are incredibly kind, welcoming, and always ready to help.
The inn has a wonderful view and such a peaceful, relaxing atmosphere – the perfect place to sit with a book or simply recharge. Everything feels organized and calm.
We visited for the Bonnie Raitt concert at Tanglewood, which is...
"We stayed in one of the Maple Glen rooms. So quintessential New England. Just lovely. The staff was top notch, the room was cozy - the pool and hot tub were wonderful.... "
"Super helpful staff and very convenient location for visiting the area. Our room was clean and quiet and exactly what I'd hope for at this price point. Water was HOT HOT. "
"We we were in the Out of Africa room, set apart in a complex of 4 suites in a unit apart from the Inn itself. The room was uniquely created to feel like an escape to Africa, and heated by a lovely gas fireplace. The breakfast both mornings, delicious. A perfect getaway!"
